GoGoX
Customer Service Officer
Kwun Tong, Kwun Tong District, Hong Kong (city only)
On-site
First seen by offpeak October 22, 2026
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Job Highlight
- Provide after sales service and CRM support for GoGo Energy Service
What You Will Deliver
- Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
- Support daily operations administration such as fuel card application process, letter preparation.
- Build and maintain strong relationships with existing customers, fostering business growth.
- Prepare regular performance reports and analysis for management review.
- Perform other ad hoc duties as assigned.
Who You Are
- Form 5 / DSE graduate or above with a minimum of 1 year of working experience, preferably in CS/administration
- Mature with a positive attitude, resilient, aggressive, self-motivated, and strong desire to deliver exceptional results with great attention to accuracy and detail.
- A good team player with good communication skills and a strong sense of responsibility.
- Proficient in Microsoft Word, Excel and Chinese word processing.
- Able to work under pressure and meet tight deadlines.
- Good command of spoken and written English and Chinese.
- Candidates with strong telesales skills will be considered for the role of Sales & Service Executive
- Fresh graduates are welcome to apply
Working Location & Working Hours
- Kwun Tong (8-minute walk from Kwun Tong Station)
- 5-day work in between Monday and Saturday (One Saturday per month)
- 9 am - 6pm
What We Offer
- On-job training
- Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
- A multi-cultural team
- A company provides a casual and flexible working environment
- A company promotes learning, continuous improvement, and personal growth
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