B2B Marketing Director

End Date

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description

JOB TITLE: B2B Marketing Director

LOCATION(S): London, Bristol or Halifax

HOURS: Full time, 35 hours per week

WORKING PATTERN: Hybrid, involving at least two days per week, or 40% of your time, at one of our office sites

Join the Brands, Marketing & Experience (BMX) Leadership Team and play a pivotal role in shaping how Lloyds Banking Group engages businesses and institutions. Leading our B2B marketing agenda, you'll drive growth, build brand strength and deepen customer relationships across key markets.

About this opportunity

This newly established role reflects our ambition for continued growth across our B2B businesses, providing enhanced leadership focus to drive performance, deepen client engagement and support our long-term strategic priorities. You’ll lead B2B Marketing across our Business & Commercial Banking, Corporate & Institutional Banking and Workplace businesses, developing integrated strategies that deepen customer engagement, strengthen our market position and deliver measurable growth.

Day to day, you will:

• Shape and deliver marketing strategies across Business Banking and SME, Mid Markets, Corporate & Institutional Banking and Workplace.
• Lead go-to-market activity for key propositions, including lending, payments, trade finance, investments, pensions, protection and wealth solutions.
• Drive customer acquisition, engagement, retention and product adoption across priority client segments.
• Deliver targeted account-based and sector marketing programmes that support growth and deepen client relationships.
• Build our reputation through thought leadership, market engagement and strategic content programmes.
• Use data, insight and personalisation to improve digital engagement and marketing performance.
• Lead integrated campaigns across digital, CRM, events, partnerships, social and content channels.
• Embed a culture of marketing effectiveness, using robust measurement to demonstrate commercial impact and customer value.

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and shape finance as a force for good. We’re investing in our people, data and technology to create new possibilities for our customers and colleagues. Join us and help build how one of the UK’s leading financial services groups engages its business and institutional clients.

What you’ll need:

• Significant senior-level B2B marketing experience gained within a complex, customer-led organisation. We welcome experience from a broad range of sectors, including those beyond financial services.
• A strong understanding of business and institutional customer needs, decision-making processes and market dynamics.
• Proven expertise in account-based marketing, proposition marketing and relationship-led growth strategies.
• Strong commercial acumen and a track record of translating marketing investment into measurable customer, commercial and brand outcomes.
• Experience leading integrated marketing programmes across owned, earned and paid channels, supported by data, personalisation and marketing technology.
• The ability to build trusted partnerships and influence senior stakeholders across business leadership, product, distribution, digital, data and customer teams.
• Experience leading teams, agencies and external partners to deliver high-quality outcomes in a complex environment.

And any experience of these would be really useful:

• Creating thought leadership and client engagement programmes that strengthen reputation and market presence.
• Balancing long-term brand building with near-term commercial priorities.
• Applying customer insight, market intelligence and performance data to optimise marketing outcomes.
• Working within regulated industries with a strong appreciation of regulatory, reputational and customer risk.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the opportunity to shape B2B marketing across Lloyds Banking Group, we’d love to hear from you. Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.