Warehouse Worker

SUMMARY: 
The Warehouse Worker is responsible for the distribution of building materials product (primarily roofing and siding products) to residential and commercial builders and contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
•    Safely operate company equipment to transport and pick up building materials product at designated warehouse locations.
•    Communicate and work effectively with customers, dispatchers, management and other employees.
•    Read work orders/ invoices to determine product needs for customer pick-up or delivery.
•    Frequently lift and carry building materials product by hand weighing up to 100 pounds.
•    Operate a forklift to load a customer’s vehicle, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc.
•    Clean warehouse area(s) including organization of materials, sweeping warehouse floors and parking lot areas, emptying trash cans, etc.
•    Perform additional responsibilities, as assigned.

CUSTOMER SERVICE & TECHNOLOGY INTERACTION: 
•    Provide personalized customer service through direct in-person conversations and phone conversations.
•    Communicate with managers, other employees and customers.
•    Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
•    Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

QUALIFICATIONS: 
•   High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
•    A valid driver’s license is preferred.
•    Knowledge of building materials product is preferred.
•    Forklift and/or Moffett experience are preferred.
•    Ability to lift and carry building materials product by hand weighing up to 100 pounds.
•    Ability to read, write and comprehend simple instructions, short correspondence, and memos.
•    Strong basic math skills which include the ability to add, subtract, multiply, and divide in all units of measure.