Oak View Group

Guest Services | Part-Time | Ovintiv Events Centre

Dawson Creek, British Columbia, Canada (city only)

On-site

First seen by offpeak October 22, 2026

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Guest Services | Part-Time | Ovintiv Events Centre

Job Locations CA-BC-Dawson Creek Job Post Information* : Posted Date 4 weeks ago(9/25/2026 10:58 AM) ID 2026-35078 Location : Name Ovintiv Events Centre Position Category Guest Services Job Type Regular Part-Time Location : Location CA-BC-Dawson Creek Job Post Information* : External Company Name Oak View Group Location : Postal Code V1G 0A4 Location : Address 300 Highway #2 Job Post Information* : Post End Date 12/25/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Guest Services staff are an essential part of events at the Ovintiv Events Centre. They perform key roles such as ticket scanning, ID checking, ushering, and wristbanding.

This role pays an hourly rate of $18.75 CAD.

Benefits for part-time roles: pension matching.

This position will remain open until December 25, 2026.

About the Venue

The Ovintiv Events Centre operated by Oak View Group, is the premier event facility providing a wide range of sports and entertainment opportunities for the Alberta and British Columbia Peace Region.

Responsibilities

Provide excellent customer service to ensure guests have a great fan experience
Become familiar with ticketing, seating locations, procedures, and building policies
Ensure areas are safe for patrons and staff
Perform ID checks of patrons to ensure they are of legal drinking age
Anticipate and correct any trouble situations in your area
Handle and respond to any guest complaints or issues
Perform written event summaries after each shift
Assist with housekeeping items during and after events
Perform other duties and responsibilities as required

Qualifications

Experience in customer service is an asset
Must be friendly, courteous, and polite with a positive attitude
Ability to stand for extended periods of time
Confident working independently or as part of a team
Must have a flexible schedule that allows for evening and weekend work
Comfortable working in an environment where alcohol is served
Comfortable working in an environment that is often loud, dark, and crowded
Must complete an online orientation and in-person training session

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

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