IT Associate Manager

Huawei Canada has an immediate 12-month contract opening for an IT Associate Manager.

About the team:

From Procurement to Finance to IT services and much more, the Quality & Operation Department provides critical support for all of Huawei Canada. This department prides itself on its ability to solve complex problems, often under tight deadlines, while provided world class service. The department’s name reflects its commitment to quality and operational excellence.

About the job:

• Responsible for regional/office network implementation and maintenance, including WAN/LAN/Voice solution design, network equipment configurations and deployment, network system troubleshooting and health checking

• Responsible for system implementation and maintenance, including windows server system, web application system, database and storage system

• Responsible for IT infrastructure construction and maintenance, including IT server room, structure cabling system, video conference system, UPS etc.

• Responsible for service provider quotation, biding, negotiation and supervising the engineering work provided by service provider

• Network, server system and IT infrastructure maintenance and troubleshooting

• Implement IT standard/policy in responsible offices. Analyze business requirement and initial the IT project to satisfy the requirement

• Build IT infrastructure, including networks, servers, server room, cabling, door access control/CCTV etc. As well as, IT service incident management, availability management, capacity management, continuity management, data backup and recovery etc.

• Help desk support for users, including desktop support, printer machine support, user training on IT platforms/OA/Application/Services, etc.

The total target annual compensation for this position ranges from $48,000 - $94,000 depending on education, experience, and demonstrated expertise.

About the ideal candidate:

• Bachelor's degree or above in Computer Science or IT related areas

• At least 3 years relevant experience in IT Support

• Proficient in TCP/IP technologies

• Familiar with WAN technologies, knows corporate-level network architecture, knows data communications such as Frame Relay, PPP and MPLS. Proficient in routing protocols and configurations, such as BGP, OSPF etc.

• Familiar with LAN technologies, knows building-level LAN architecture. Proficient in common LAN protocols and configurations, such as VLAN, STP etc.

• Familiar with Windows server systems, such as AD (Active Directory), DNS, DHCP, Web server, SQL server etc. Proficient in server troubleshooting and maintenance

• Skillful in IT infrastructure items, such as server room facilities, structure cabling system, UPS, door access control/CCTV, air conditioning etc.

• Skillful in laptop/desktop, OS, office software troubleshooting and maintenance

Additional Information:

Huawei Canada is committed to a fair, inclusive, and accessible recruitment process. If you require accommodation during any stage of the hiring process, please let us know and we will work with you to meet your needs.

All applications for this position are reviewed directly by our hiring team, we do not use artificial intelligence tools to screen or select candidates.