2nd Line Risk Manager (BCC Cairo)

Job Description:

2nd Line Risk Manager (BCC Cairo)

Egypt

Full Time - Hybrid

We make health happen:

The core purpose of this role is to manage and lead the Risk Analyst capability within the Risk Assurance, capability for the  Risk & Compliance Function, based in Cairo. The Risk Analyst Manager will provide day-to-day leadership, coaching, quality oversight and delivery management for a team of four Risk Analysts, ensuring that desktop assurance activity, evidence reviews, risk analysis and management information are completed to a consistent, high-quality standard.

The role holder will report to the Head of Risk Assurance and will support the delivery of the second-line assurance plan across UKI, Bupa Global and Functions, covering all material risk domains with the exception of IT risk. The role will ensure that Risk Analysts review risk and control information, analyse evidence, identify themes and complete desktop assurance activity in line with the agreed assurance methodology, evidence standards, issue rating approach and reporting requirements.

This role is a key management role within the Cairo-based assurance capability. It will help embed an effective offshore support model for risk analysis and desktop assurance execution, while ensuring that second-line judgement, assurance conclusions and escalation remain appropriately governed through the UK-based Risk Assurance leadership team. The role holder will work closely with Risk Assurance Managers, Risk and Compliance Business Partners and key stakeholders, and relevant functional teams to ensure assurance activity is evidence-based, well controlled, clearly documented and aligned to Bupa’s Risk Management Framework, customer outcomes and relevant FCA and PRA expectations for health insurance.

How you’ll help us make health happen:

As our Risk Analyst Manager – Risk Assurance, you will bring strong people leadership, analytical capability, risk knowledge, delivery discipline and professional curiosity to manage the Cairo-based Risk Analyst team and support effective second-line oversight across UKI, Bupa Global and Functions.

• Manage, coach and develop a team of four Risk Analysts based in Cairo, ensuring that work is allocated, prioritised and delivered to agreed quality standards and timelines.
• Provide day-to-day oversight of desktop assurance activity, evidence reviews, risk analysis, issue logs, working papers and management information prepared by the Risk Analyst team.
• Support the Head of Risk Assurance in embedding a consistent second-line assurance operating rhythm across the Cairo-based analyst capability, including workload planning, performance management, quality review and escalation.
• Coordinate analytical support for the agreed assurance plan, ensuring that Risk Analysts undertake proportionate, evidence-based reviews across all material risk domains with the exception of IT risk.
• Review and quality assure analytical outputs prepared by the Risk Analyst team, ensuring that conclusions are clear, evidence is appropriately referenced, and findings are suitable for review by Risk Assurance Managers and senior stakeholders.
• Ensure Risk Analysts review relevant risk and control information, including risk registers, incidents, issues, actions, control assessments, management information, assurance findings and other supporting evidence.
• Identify themes, trends, control weaknesses, data quality issues and emerging risks arising from analyst activity, escalating material concerns through the Head of Risk Assurance, Risk Assurance Managers and relevant Risk and Compliance Business Partners.
• Help ensure that assurance work undertaken in Cairo is clearly documented, appropriately evidenced and aligned to agreed second-line assurance methodology, templates, reporting standards and evidence requirements.
• Work closely with Risk Assurance Managers to support scoping, evidence gathering, desktop review execution, issue validation, thematic analysis and reporting activities.
• Maintain clear visibility of team capacity, delivery progress, risks to timelines and quality issues, ensuring that any delivery concerns are escalated promptly.
• Support the production of concise risk reporting, assurance summaries, management information and governance updates for committees, senior stakeholders and relevant oversight forums.
• Contribute to continuous improvement of assurance processes, evidence standards, templates, management information and ways of working across the Risk Assurance function.
• Support the assessment of third-party, outsourcing, operational, conduct, customer, regulatory, resilience, strategic and change-related risks, excluding IT risk.
• Build effective working relationships with Risk Assurance Managers, Risk and Compliance Business Partners, The Risk & Compliance Function, UKI teams and Functions to support joined-up oversight.
• Promote a strong risk culture within the analyst team, encouraging professional curiosity, attention to detail, evidence-based judgement, timely escalation and a clear understanding of second-line independence.
• Help ensure that assurance activity remains clearly distinct from first-line ownership, while providing constructive support, insight and challenge.

Key Skills / Qualifications needed for this role:

• Experience managing or supervising analysts, assurance professionals, risk professionals, control testers, compliance analysts or similar teams in a risk, assurance, compliance, internal audit, controls or governance environment.
• Strong understanding of risk management frameworks, control environments, assurance activity, issue management, risk reporting and governance escalation.
• Experience coordinating desktop assurance reviews, evidence reviews, control assessments, risk analysis or management information across multiple business areas or functions.
• Good understanding of the Three Lines model and the role of independent second-line oversight, advice and challenge.
• Experience reviewing and quality assuring risk and control information, assurance evidence, management information, incidents, issues, actions or risk registers.
• Strong analytical skills, with the ability to identify trends, themes, gaps and potential areas of concern from multiple sources of information.
• Strong written communication skills, with the ability to prepare and review clear assurance summaries, working papers, risk analysis, issue records and management information.
• Ability to manage team workload, prioritise competing demands, maintain accurate records and ensure delivery against agreed deadlines.
• Confidence to coach and guide team members, provide constructive feedback and support capability development within an analyst team.
• Ability to work collaboratively with Risk Assurance Managers, Risk and Compliance Business Partners and stakeholders across UKI, Bupa Global and Functions.
• Comfortable working across a broad risk remit, including third-party risk, outsourcing, operational risk, conduct, customer, regulatory, resilience, strategic and change-related risk, excluding IT risk.
• Professional curiosity, sound judgement and confidence to flag concerns or escalate issues where evidence, risk exposure, delivery quality or control effectiveness is unclear.
• Experience using GRC systems, risk registers, reporting dashboards, Power BI, Excel and Microsoft software packages is desirable.
• Insurance, health insurance, financial services, regulated outsourcing, BCC or shared service environment experience is desirable.
• Relevant professional qualification or willingness to work towards a qualification in risk, compliance, audit, governance, insurance or financial services is desirable.

 Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences

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