Pensions & Benefits Process Specialist

Job Description:

Pensions & Benefits Process Specialist Administrator
Location: Belfast (Hybrid role 3 days a week on site required). BT3 9JP.
Contract: 12 Month Fixed Term Contract, Full time

Role Overview
Play an important role in supporting one of our key corporate clients across their pensions, benefits and wellbeing programmes.

Acting as an extension of the client's HR team, you'll provide administrative and operational support across a range of employee benefits and Pensions, helping to ensure colleagues receive a positive experience throughout their employee lifecycle. Working closely with HR and Reward stakeholders, benefit providers and internal Bupa teams, you'll help maintain accurate records, resolve queries and support the smooth running of benefit programmes across the EMEA region.

This is an excellent opportunity for someone with HR, Benefits, wellbeing or pensions administrative experience who enjoys working with data, building stakeholder relationships and delivering great customer service.

What You Will Do

• Provide day-to-day administration support across pensions, benefits and wellbeing programmes.
• Act as a point of contact for employee and HR queries relating to benefits.
• Support the administration of pension arrangements, life assurance and medical benefit programmes.
• Maintain accurate employee benefit records and ensure data is kept up to date.
• Liaise with benefit providers and internal stakeholders to resolve queries and support service delivery.
• Assist with benefit renewals, enrolments and employee communications.
• Support invoice processing, reporting and reconciliation activities.
• Help monitor processes and ensure activities are completed in line with agreed procedures and compliance requirements.

What You Will Bring

• Previous administration experience within HR, benefits, pensions, reward or a similar environment.
• Strong attention to detail and accuracy when working with data and employee records.
• Excellent organisational skills with the ability to manage multiple tasks and priorities.
• Strong communication and stakeholder management skills.
• A customer-focused approach and willingness to support colleagues and employees.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• The ability to learn new systems and processes quickly.
• An interest in employee benefits, pensions and wellbeing programmes.

Why Bupa? 

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. In this role, you’ll be eligible for: 

• 25 days holiday
• An enhanced pension plan and life insurance
• Onsite gyms and local discounts
• Cycle2Work scheme
• Dentistry and Musculoskeletal Services.
• Free annual flu vaccine and eye test
• Access to health minds service and 24/7 anytime Health line

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