Lead Coordinator (NV)

Description

About Seabreeze Management Company

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies have expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

About the Community

Rhodes Ranch offers an exceptional recreational lifestyle centered around its resort-style amenities. The community features the R-Club, a 35,000-square-foot recreation center equipped with a full gym, indoor basketball and racquetball courts, meeting rooms, and a social lounge.

Why Work Here

With its vibrant amenities, scenic surroundings, and strong sense of community, Rhodes Ranch creates a dynamic and engaging environment not just for residents, but also for the HOA team who supports its operations. Whether in maintenance, recreation, management, or resident services, colleagues play a key role in maintaining the high standards and welcoming atmosphere that define life at Rhodes Ranch. Working here means being part of a team that helps deliver a resort-style experience every day.

POSITION SUMMARY 

The Lead Coordinator supports the Lifestyle Director in overseeing the daily operations of  the Rhodes Ranch Recreation Center. This position serves as a primary point of contact for  Recreation Center staff, assisting with operational oversight, employee guidance, resident services, facility inspections, and community events. 

The Lead Coordinator is responsible for maintaining a professional, welcoming, and  efficient environment while ensuring that established policies, procedures, and service standards are consistently upheld. 

This position serves as a leadership resource for Recreation Center staff and assists the Lifestyle Director in maintaining operational consistency across all shifts. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

1. Daily Operations & Facility Oversight 

• Assist in overseeing daily Recreation Center operations to ensure efficiency and consistency. 
• Conduct routine facility inspections to ensure cleanliness, safety, and operational readiness. 
• Assist in monitoring Recreation Center amenities, including, the fitness center, aquatic facilities (Lagoons, Fun Zone and Lap Pool,) sports courts, and common  areas. 
• Identify maintenance concerns and promptly communicate issues to the  appropriate department. 
• Ensure facility policies, procedures, and operational standards are consistently followed. 

2. Staff Leadership & Support

• Serve as a primary resource for Recreation Center staff regarding daily operations, policies, and procedures. 
• Provide guidance, direction, and support to team members throughout their shifts. 
• Assist with training new employees and reinforcing established operational procedures. 
• Monitor staff performance and communicate concerns or opportunities for improvement to the Lifestyle Director. 
• Promote teamwork, professionalism, accountability, and positive workplace communication. 
• Assist with coordinating staff assignments and daily operational priorities.

3. Resident Services & Community Relations 

• Provide exceptional customer service to Rhodes Ranch residents and their guests. 
• Assist with addressing resident questions, concerns, and service-related issues. 
• Handle routine resident concerns professionally and escalate sensitive matters to the Lifestyle Director or Management when necessary. 
• Ensure membership verification, guest policies, and facility rules are consistently enforced. 
• Maintain a welcoming, respectful, and service-oriented environment. 

4. Community Events & Programming 

• Provide occasional operational assistance with community events and recreational activities as needed. 
• Support event-related responsibilities when available and interested, in coordination with the Lifestyle Director. 
• Assist with Recreation Center preparations when events or programs utilize facility spaces. 
• Maintain primary responsibility for Recreation Center operations, with event  planning and coordination remaining under the direction of the Lifestyle Director. 

5. Administrative & Operational Support 

• Assist with maintaining accurate operational records, inspection reports, and daily  documentation. 
• Support the implementation and enforcement of Recreation Center standard  operating procedures (SOPs). 
• Communicate operational updates, incidents, and maintenance concerns to the  Lifestyle Director. 
• Assist with tracking facility usage, attendance, and other operational information. 
• Support administrative projects and additional responsibilities as assigned. 

LEADERSHIP EXPECTATIONS 

As a member of the Recreation Center's leadership team, the Lead Coordinator is expected to: 

• Lead by example through professionalism, reliability, and accountability. 
• Demonstrate initiative and sound judgment when addressing operational needs. 
• Maintain clear and effective communication with staff and Management.
• Encourage a positive and collaborative team environment. 
• Uphold Seabreeze Managements service standards and operational expectations. 
• Exercise discretion and confidentiality when handling sensitive information.
• Recognize when situations require escalation to the Lifestyle Director or  Management.

Requirements

QUALIFICATIONS & SKILLS 

• Strong communication, organizational, and interpersonal skills. 
• Ability to provide leadership and direction in a team-oriented environment. 
• Strong problem-solving skills and the ability to exercise sound judgment. 
• Ability to multitask and prioritize responsibilities in a fast-paced environment. 
• Familiarity with facility operations, safety procedures, and customer service standards. 
• Ability to maintain professionalism when addressing resident or employee concerns. 

POSITION AUTHORITY & REPORTING 

• The Lead Coordinator reports directly to the Lifestyle Director and assists in the supervision and coordination of daily Recreation Center operations. 
• While authorized to provide operational direction and guidance to Recreation Center staff, matters involving formal disciplinary action, scheduling approvals, policy modifications, and significant operational decisions remain under the authority of the Lifestyle Director and Management unless otherwise delegated. 

OVERALL OBJECTIVE 

To support the Lifestyle Director in maintaining a safe, organized, welcoming, and efficiently operated Recreation Center while promoting staff accountability, operational consistency, and exceptional resident experiences. 

Minimum Education:

• High School Diploma or equivalent required.

Availability:

Regular business hours and after regular business hours, as necessary.

Work Environment:

The work environment is the typical recreation center and clubhouse buildings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Renee Lott at (949) 599-2139.