AML/KYC SME Manager

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

As a KYC SME, you will be responsible for:​

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Policy & Technical Expertise​

• Acting as the primary point of contact for KYC policy interpretation, procedural guidance, and regulatory clarifications​

• Reviewing and advising on complex, high-risk, or non-standard KYC cases and client scenarios​

• Interpreting regulatory updates and translating them into practical guidance for delivery teams​

• Supporting policy impact assessments and procedural updates​

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Delivery & Quality Enablement​

• Providing expert support to analysts and QC teams on quality findings, escalations, and judgment calls​

• Participating in quality calibrations and alignment discussions to ensure consistent application of standards​

• Supporting internal quality assurance initiatives and regulatory readiness activities​

• Acting as a senior escalation point for policy- or risk-related delivery issues​

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Advisory & Stakeholder Engagement​

• Supporting advisory workstreams, client discussions, and solution design related to KYC frameworks and operating models​

• Collaborating with global teams and engagement leads on policy questions, remediation approaches, and regulatory expectations​

• Contributing SME input to proposals, process improvements, and client deliverables where applicable​

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Capability Building​

• Facilitating induction, refresher, and targeted training sessions on KYC policies and regulatory developments​

• Supporting knowledge sharing and continuous capability uplift across delivery and quality teams​

Required Qualifications & Experience​

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• Bachelor’s degree or college graduate in Accounting, Finance, Business, Economics, or a related field​

• Minimum of two (2) years of experience as QC, SME, or Compliance Officer ​

• Strong working knowledge of global KYC regulations and client-specific policy frameworks​

• Experience supporting quality assurance, escalations, or advisory discussions​

• Ability to assess complex risk scenarios and exercise sound professional judgment​

• Strong written and verbal communication skills, with the ability to engage senior stakeholders​

• Intermediate proficiency in Microsoft Excel and other MS Office tools​

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Certifications (Advantage):​

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AML- or financial crime–related certifications such as CAMS, ICA, or equivalent are considered an advantage, but not required. Practical experience, sound judgment, and subject matter expertise are prioritized.​

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date