PwC

Manager GBS

Zürich, Zurich, Switzerland (city only)

Full-time

First seen by offpeak October 22, 2026

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Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Risk

Management Level

Manager

Job Description & Summary

Your Impact

Identify and develop business opportunities with new and existing clients by advising on strategic priorities, operating model challenges, and relevant global trends.
Lead and deliver high-quality projects in line with established methodologies, quality standards, and client expectations.

Contribute to practice growth through business development, knowledge sharing, and internal initiatives.

Collaborate across industries and stakeholders to originate impactful projects and engage senior decision-makers in sectors such as Pharma, Financial Services, Retail, Industrial Products, and Public Services.
Strategy & Operating Model Design: Define GBS strategies, service delivery models, and governance frameworks to consolidate business services.
Transformation & Implementation: Lead end-to-end transformation projects, including process mapping, technology assessment, implementation, and outsourcing.
Stakeholder Management: Facilitate workshops and manage relationships with senior client stakeholders, communicating the GBS value proposition.
Transition & Change Management: Support service transitions, application migration, and change management to ensure adoption of new operating models.
Business Analysis & Value Creation: Develop business cases, analyze financial data, and perform cost modeling to drive ROI and savings.

Your Skill Set

- 7+ years of experience in the GBS/Outsourcing industry.
- Knowledge of the Swiss market and established client relationships.
- At least 5 years of relevant consulting experience, with skills in pipeline building, project management, and team leadership.
- Proven track record in GBS setups and transformations, ideally in shared services functions like Procurement, Supply Chain, FP&A, HR, and IT.
- Ability to adapt and take ownership of tasks.

- Fluent in English and German. French is an additional asset
Preferred:
- Experience in finance transformation and process optimization.
- Familiarity with automation use cases and ERP products like S/4HANA.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date