Resort General Manager

We Put the World on Vacation

The Opportunity

We are now seeking a Resort General Manager to lead operations at our stunning Club Wyndham Mission Beach property. This is an opportunity to take ownership of a resort, build a high-performing team, and deliver exceptional guest and owner experiences in one of North Queensland’s most sought-after coastal destinations.
 

How you’ll Shine

This is a hands-on leadership role where you will take full responsibility for the performance and day-to-day operations of the resort.

You will lead across all departments, drive financial and operational outcomes, and create a strong, service-led culture that reflects our brand.

Key responsibilities include:

• Lead all day-to-day resort operations across front office, housekeeping, maintenance, and guest services

• Drive guest satisfaction and consistently deliver exceptional owner and guest experiences

• Manage budgets, financial performance, and operational KPIs

• Build, lead, and develop a high-performing team

• Partner with corporate teams to implement business initiatives and improvements

• Maintain strong relationships with Body Corporate, owners, and local stakeholders

• Ensure compliance with company policies, safety standards, and regulatory requirements

• Identify opportunities to improve operational efficiency and overall resort performance
   

What You’ll Bring

• Proven experience in hotel or resort management

• Strong operational knowledge across all hotel departments

• Experience managing financial performance, budgets, and reporting

• A confident, people-first leadership style with the ability to build engaged teams

• Strong stakeholder management and communication skills

• A hands-on approach with a genuine passion for hospitality
   

How You’ll Be Rewarded

At Travel and Leisure, we invest in our people because great experiences start with great teams.

You will benefit from:

• Career development and growth opportunities across a global organisation

• Hotel and resort discounts across Australia, New Zealand, and Fiji

• Recognition programs that celebrate your impact

• Health and well-being initiatives

• Birthday leave
   

Go Where You Grow

This is more than a management role. It is an opportunity to lead a resort, shape a team culture, and build a long-term career with a global hospitality brand.

If you are ready to take the next step in your leadership journey, we would love to hear from you.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.