Lab Section Supervisor- Multi-Modality

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Essential Duties & Responsibilities including but not limited to:

• Develops, trains and monitors testing procedures.
• Develops, maintains, and monitors the quality control and quality assurance programs on an on going basis.
• Maintains a current written procedure manual, reviews and revises as needed with a minimum of once a year.
• Demonstrates proficiency in performing all computer related activities required of supervisory personnel daily.
• Provide initial orientation to staff assigned to section.  Participate in the interview, selection, evaluation and discipline of assigned personnel. Schedule personnel appropriately to maintain services to the hospital and adhere to operating budget.
• Evaluate the competency of testing personnel: Document competency, training, and continuing education activities.
• Implements and monitors a workload recording program on an on going basis.
• Inventories and orders supplies as needed.
• Always adheres to safety and infection control procedures.
• Keeps current with new methods and instrumentation, evaluates and makes recommendations for future purchases or leases when required.
• Reviews all test results performed in the section daily.
• Responsible for ensuring section is in compliance with CAP, TJC, CLIA and AABB regulations.
• Performs routine work daily including phlebotomy.
• Maintains an efficient, cost effective, and productive laboratory section.
• Prepares assignments to provide adequate coverage and efficient use of personnel as needed including registration area.
• Ensures that staff follows all safety regulations.
• Evaluates job performance of personnel on a periodic basis.
• Orient and trains new employees assigned to the section when appropriate.
• Ensures that policies and procedures are followed.
• Develops, maintains, and monitors the instrument maintenance programs.
• Assists the technologist in “trouble-shooting” procedure, reagents and equipment as needed.
• Attends and participates in regularly scheduled staff meetings monthly.
• Perform all duties of a Medical Technologist as per the job description for the position
• Communicates with physicians, and other medical staff, as needed, to provide information regarding patient data, interpretation and appropriateness of testing. Consults with Pathologist and Administrative Director / Manager as needed.
• Demonstrates leadership, and maintains an attitude of professionalism and cooperativeness.
• Consistently displays a commitment towards meeting the objective of the department while maintaining a pleasant and efficient work atmosphere.
• Develops and maintains a good rapport with the entire staff.
• Actively participates and encourage staff to participate in Continuing Education

Required Qualifications:

• Bachelor's degree in Medical Technology or equivalent education, training and experience required. Master's degree  preferred.
• 3-5 years related work experience required.
• 5 years of experience in a clinical laboratory, with at least 3 in the specific specialty area.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
   

Preferred Qualifications:

• Masters degree and management experience.
   

Competencies:

• Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.
 

Social/Environmental Requirements:

1. Work requires periods of close attention to work with out interruption. Concentrated effort of up to 4 hours without break may be required.
 

2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.
 

3. Potential exposure to adverse environmental conditions

• Daily:  Protective equipment required(Respirator,earplugs,mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens.
• Several times a week:  Noise(need to shout to be heard), Exposure to dust, gas, fumes, steam, chemicals.
   

4. Health Care Status:  HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department
 

Sensory Requirements:

Close work (paperwork, visual examination), Color vision/perception, Visual monotony, Visual clarity <3 feet, Conversation, Monitoring Equipment, Telephone, Background Noise.
 

Physical Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.

This job requires constant sitting, Endurance-working up to 5-6 hours without a break, frequent standing, Keyboard use. There may be occasional walking, bending neck, bending waist, Fine Manipulation using both hands, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, pushing items weighing up to 10 lbs, pushing items weighing up to 25 lbs, pushing items weighing up to 50 lbs. Rarely there may be Lifting and carrying items weighing up to 25 lbs, pushing items weighing up to 75 lbs.

Pay Range:

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled