Patient Escort I - Full Time - Day Shift - 6am - 2:30pm Shift - Every Other Weekend and Holiday - Newark Campus

Job Details

Join ChristianaCare and play a vital role in providing safe, timely, and compassionate patient transportation throughout the hospital.

As a Patient Transporter, you will help ensure patients arrive safely to their appointments, procedures, and care areas while delivering excellent customer service and supporting the overall patient experience.

Primary Function

Transport patients to and from patient care and clinical service areas throughout the hospital while supporting equipment needs and maintaining a safe, professional, and patient-focused environment.

Key Responsibilities

• Transport patients safely via wheelchair, stretcher, hospital bed, and specialized transport equipment.
• Assist nursing and clinical staff with patient transfers to and from transport vehicles.
• Respond promptly to transport requests and departmental priorities.
• Ensure the safe handling and movement of patients while following established protocols and safety standards.
• Assist with the care, cleaning, and maintenance of transport equipment.
• Communicate professionally with patients, families, caregivers, and healthcare team members.
• Attend required educational programs, in-service training, and departmental meetings.
• Identify and report safety concerns, hazards, equipment issues, or incidents to leadership.
• Maintain patient confidentiality and uphold ChristianaCare's standards of professionalism and service.
• Perform other related duties as assigned.

Qualifications

• High School Diploma or GED preferred.
• Two years of customer service experience preferred.
• Equivalent combinations of education and experience may be considered.
• Must obtain Basic Life Support (BLS) certification upon hire.
• Must successfully pass a back evaluation examination.

Skills & Abilities

• Strong customer service and interpersonal skills.
• Ability to communicate effectively with patients, families, and healthcare team members.
• Ability to transport patients safely using wheelchairs, stretchers, beds, and specialized equipment.
• Knowledge of basic body mechanics and safe patient handling techniques.
• Basic computer skills, including email, timekeeping systems, and online learning platforms.
• Ability to use smartphones and mobile devices for job assignments.
• Ability to follow written and verbal instructions.
• Ability to maintain professionalism, confidentiality, and sound judgment in a healthcare environment.
• Ability to work independently and as part of a team.
• Ability to perform CPR and respond appropriately in emergency situations.

Physical Requirements

• Ability to stand and walk continuously throughout the workday.
• Frequent pushing and pulling of wheelchairs, stretchers, beds, and equipment.
• Ability to bend, crouch, lift, and move patients and equipment as required.
• Ability to perform repetitive hand and arm movements during transport activities.

Working Conditions

• Frequent handwashing and adherence to infection prevention practices.
• Occasional exposure to cleaning agents and disinfectants.
• Potential exposure to blood, bodily fluids, and infectious diseases.
• Daily interaction with patients, visitors, nurses, physicians, and other healthcare professionals.

Why Join ChristianaCare?

At ChristianaCare, every team member contributes to creating an exceptional patient experience. As a Patient Transporter, you will have the opportunity to make a meaningful difference in patients' lives while working in a supportive, mission-driven healthcare environment.

Apply today and become an important part of our patient care team!

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/