All Ears Veterinary

Client Care Coordinator

345 Schermerhorn St, Brooklyn, NY 11217-1025

On-site · Full-time or Part-time · $20–$25/hr (as posted)

First seen by offpeak October 4, 2026

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All Ears Veterinary is a modern, independently-owned veterinary clinic focused on creating a happy, fulfilling work environment. We know that a team that feels respected and supported in every way leads to the best medicine. We encourage curiosity, stay flexible in how we do things, and listen to (and implement) ideas for how we can be better. Our philosophy for patient care is built around fear free and low stress practices and techniques, ensuring the best and safest experience for our patients and team. We are excited about affecting real change in the veterinary industry and we hope you are, too. We are looking for a Client Care Coordinator to join our growing team.

What you’ll bring:

2+ years experience working in this or a similar role
A passion for serving and caring for people and pets
A commitment to ethical and compassionate care above all else
A positive attitude and desire to work in a fast-paced, collaborative environment
Strong written and verbal communication skills
An openness to feedback and willingness to learn and improve every day
Availability to work weekends (Saturday and Sunday) with special consideration given to those who want a standing schedule of weekend shifts
Comfort typing and multitasking with various software and online tools
An ability to de-escalate situations and resolve conflict
An ability to enforce clinic policies sternly, yet compassionately

What you’ll do:

Serve as the face of our clinic, welcoming in clients and patients with compassion and a smile
Answer phones and client questions
Serve as the liaison between clinic staff and clients
Manage appointment bookings and requests through our various communication tools
Maintain the cleanliness of the reception area
Update patient records from previous or speciality clinics
Check out clients and receive payment after appointments
Help out wherever requested by your team lead

What we’ll offer:

Competitive compensation based on experience ($20-25/hr)
Participation in a team bonus based on overall clinic performance
Excellent health, dental, vision, disability, and life insurance (low cost to employees)
401(k) with up to a 4% company match
Participation in a mental health spending reimbursement program
Discounted veterinary services for your pet(s)
Generous paid time off and company wide holidays
12 weeks paid parental leave (6 weeks fully paid)
A fully stocked break room
A career path with direct mentorship, clear goals, and ample growth opportunities
An environment conducive to learning and improving
An openness to suggestions and new ideas for how we can be our best

Come chat with us—we’re All Ears.
All Ears Veterinary is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law.

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