Veterinary Assistant III

Description

Purpose of Position:  Assist veterinarians in providing medical care and treatment for animals, and exceptional customer service to patrons. This position works directly with underserved community members and their pets to provide high quality, affordable veterinary care through urgent care, spay/neuter and vaccine clinics.

Responsibilities

• Assist veterinarians in surgical and medical procedures, including dentistry, high-volume/high-quality surgery, and non-elective surgery.
• Plan daily surgery flow to ensure maximum efficiency while maintaining high standards of patient care.
• Calculate and administer anesthesia and monitor animals under anesthesia.
• Induce anesthesia and intubate, monitor anesthesia, prepare patient for surgery, and keep thorough surgery logs and anesthesia sheets.
• Independently work through anesthesia complications, specifically in critical anesthesia patients. 
• Perform medical treatments and diagnostics at the direction of the veterinarians.
• Provide first line, exceptional customer service to all patrons.
• Ensure a smooth and timely flow of office calls from check-in to discharge.
• Effective client communication, including medical consent, patient discharge instructions and client education as recommended by doctor.
• Utilize proper animal handling and restraint.
• Perform client call-backs.
• Fill client prescriptions and maintain drug logs as required.
• Use and maintain medical equipment.
• Perform accurate data entry into hospital software system to update client and animal records.
• Maintain professional and courteous demeanor in challenging/stressful situations.
• Contribute to and lead initiatives to improve processes and procedures.

CSU Spur Additional Responsibilities

• CSU Spur Additional Responsibilities 
• Ability to effectively communicate with various audiences about veterinary work being done in real time, in an on-view setting and with an emphasis on education. 
• Work in partnership with CSU education facilitator to assure accuracy of content. 
• Oversee technical aspects of equipment needed to fulfill educational partnership with CSU and alert management to issues as needed. 

People Care

People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and business partners. Communication and contact must be clear, understandable, cooperative, professional, and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources.

Organizational Key Competencies

• Job Knowledge
• Excellence
• Adapting to Change / Agility
• Dependability
• People Care

Position Core Competencies

• Analytical Thinking
• Conflict Management

Supervisory or Managerial Responsibility

• Volunteers

Travel

• This position may require travel to different work sites

Shift Details: Four ten hour shifts 

Full-Time Benefits – Please visit our website for a comprehensive list of all offered benefits.

• Benefits (medical, dental, and vision)
• 401(k) with matching
• Flexible spending accounts
• Life and Short-Term Disability Insurance
• Paid Time Off (PTO)
• Paid Sick Time
• Sabbatical
• Holiday Pay
• Employee discounts
• Discounted Pet Insurance
• and more!

Compensation:  

$25.47 - $27.38 per hour (starting pay commensurate with market, experience, and equity)

Work Conditions and Physical Requirements

Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Exposure to radiation in association with performing radiology procedures. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Repetitive motion associated with medical and surgical care. Frequent lifting of animals and objects up to 40 pounds with reasonable accommodation. 

Posting will remain open until filled, with a minimum posting period of 5 days.  

Requirements

Position Qualifications 

Knowledge/Skills/Abilities

• Working knowledge of current veterinary practices 
• Strong interpersonal communication skills 
• Demonstrated success in customer service
• Ability to work in a team environment
• High attention to detail
• Strong desire to serve under-resourced communities with respect and compassion

Required

• Education: Associate’s degree in veterinary technology or equivalent experience
• Work Experience:  Completion of a veterinary technician internship or comparable experience 

Desired

• Experience with EzyVet veterinary software