Executive Assistant – Executive Leadership Team

WHY WE EXIST:

At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

WHAT WE DO:

ER2 partners with organizations ranging from growing businesses to some of the world's largest enterprises, providing technology deployment, equipment management, and zero-waste IT disposal solutions. We're also committed to reducing the digital divide through donation initiatives that increase access to technology and opportunity in under-resourced communities.

OUR CORE VALUES:

• Constantly Improving
• Acting in Humility
• Living a Life of Servanthood
• Relentlessly Pursuing Excellence
  

We believe strong organizations are built by humble, accountable, growth-minded people who are committed to serving others and continuously improving.

We value teammates who step in where needed, support one another, and take pride in doing great work. In return, we strive to create an environment where people can learn, develop new skills, and grow both professionally and personally.

THE OPPORTUNITY:

Are you someone who enjoys bringing order to complexity, finding answers, and making sure nothing falls through the cracks? Do you take pride in being the person others can count on to get things done thoroughly, accurately, and on time?

ER2 is looking for a highly organized, detail-oriented Executive Assistant to support several members of our Executive Leadership Team. This is an opportunity to become a trusted resource to our executives, helping them stay organized, make informed decisions, and focus their time where it matters most.

This role goes beyond calendars and administrative support. You'll research questions, organize information, coordinate projects, manage important details, and help turn executive priorities into completed work.

We're looking for someone who enjoys understanding how things work, is naturally thorough and resourceful, and finds satisfaction in producing accurate, high-quality results. You'll have the opportunity to develop a deep understanding of our business, build meaningful working relationships, and become increasingly valuable as your knowledge and expertise grow.

• Schedule: Monday - Friday, 8:00am-5:00pm with a 1 hour lunch break
• Reports to: Members of ELT
• Compensation: $65,000 - $70,000 | Salary - DOE
• Location: Mesa, AZ | In-Office

Your impact will be measured not just by the tasks you complete, but by the confidence our executives have in knowing that when something is in your hands, it's being handled.

THE PERFECT FIT: 

Success in this role means becoming someone our Executive Leadership Team can consistently depend on. You're the person who knows where things stand, where to find the information, what still needs to happen, and how to bring something to completion.

You take pride in getting the details right, staying organized, and delivering work that doesn't need to be repeatedly checked or followed up on. As you gain experience and deepen your understanding of ER2, you'll be trusted with increasingly complex responsibilities and greater independence.

Ultimately, you create confidence and capacity. Our executives can focus on leading the business because they trust that the details, information, and responsibilities you've taken ownership of are being handled with care, accuracy, and consistency.

KEY SKILLS:

• Strong attention to detail and quality control skills
• Ability to work efficiently in a fast-paced environment
• Excellent problem-solving and troubleshooting abilities
• Strong teamwork and communication skills
• Flexibility to adapt to changing priorities
• Commitment to continuous improvement and excellence

THE DAY TO DAY:

Executive Support & Organization

• Support multiple members of ER2's Executive Leadership Team by organizing schedules, commitments, information, and priorities.
• Coordinate calendars, meetings, travel, and preparation materials to ensure executives are organized and prepared.
• Track important action items, deadlines, and follow-ups, ensuring commitments are completed and nothing is overlooked.
• Participate in meetings to document key discussions, decisions, and next steps.
• Prepare professional communications, reports, presentations, and other executive materials.
• Handle confidential information, requests, and communications with professionalism and discretion.
• Coordinate errands, remote tasks, and special requests on behalf of executives as needed.

Research, Reporting & Project Coordination

• Research business questions by gathering information, documentation, history, and data from multiple sources.
• Investigate incomplete or conflicting information to develop a clear and accurate understanding.
• Organize complex information into useful reports, summaries, timelines, and presentations.
• Coordinate projects and requests from start to finish, identifying necessary steps, tracking progress, and ensuring completion.
• Work with teams across ER2 to gather information, clarify details, and follow through on outstanding items.
• Maintain organized records, project documentation, and resources that make information easy to find and use.
• Provide clear, timely updates on progress, findings, and items requiring executive attention.
• Identify practical opportunities to improve organization, accuracy, efficiency, and consistency.

Learn, Understand & Connect the Business

• Develop a working knowledge of ER2's teams, services, systems, and day-to-day operations.
• Build relationships across departments to understand where information lives and how work gets done.
• Spend time in both our professional office and operational environments to gain firsthand knowledge of the business.
• Learn how our systems, processes, technology, and physical operations connect.
• Use your growing knowledge to anticipate recurring needs, locate information efficiently, and better support executive priorities.
• Become a reliable source of information, organization, and operational knowledge for the executives you support.

THE VITALS:

• Dependable & Accountable: You take your commitments seriously, follow through consistently, and take pride in delivering what you promise.
• Detail-Oriented & Accurate: You notice the small things, verify information, and hold yourself to a high standard of quality.
• Naturally Organized: You enjoy creating order, keeping track of moving pieces, and ensuring information and priorities are easy to manage.
• Curious & Analytical: You enjoy researching questions, understanding how things work, and getting to the right answer rather than settling for assumptions.
• Resourceful & Thoughtful: You're comfortable working through problems, identifying next steps, and knowing when additional information or direction is needed.
• Strong Follow-Through: You don't just start things; you enjoy bringing them to a successful conclusion.
• Clear & Professional Communicator: You communicate accurately, thoughtfully, and consistently, keeping the right people informed.
• Trustworthy & Discreet: You exercise sound judgment and handle sensitive information with care and professionalism.
• Collaborative & Respectful: You build positive working relationships and are comfortable interacting with people at all levels of an organization.
• Eager to Learn: You value developing expertise, understanding the bigger picture, and becoming more effective through experience.
• Technologically Capable: You're confident navigating business systems, organizing data, and learning new technology.
• Adaptable & Priorities-Focused: You can manage multiple responsibilities while maintaining organization, quality, and attention to detail.

Previous experience supporting executives, senior leaders, business operations, or complex administrative projects is preferred. Education or experience in Business, Operations, Supply Chain, Information Systems, or a related field is a plus.

PHYSICAL REQUIREMENTS: 

• Ability to work at a desk for extended periods.
• Ability to work periodically in warehouse and operational environments.

THE PERKS:

• Healthcare coverage for full-time employees - a comprehensive benefits package that includes medical, telehealth, dental, vision, and life insurance, short term and long term disability, supplemental accident, critical illness, and hospital indemnity insurance, employee assistance program, and BenefitHub discount program
• 401(k) with company match (after just 90 days of employment!)
• Competitive wages
• Welcoming, caring, and dedicated team members 
• Fun culture with family-like vibes 
• Paid Time Off
• Company Branded Attire Allowance
• Professional & Personal Growth and Development Opportunities
• Real Life Skills Training
• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 
• All ideas are welcome, everyone has a voice here - unused employee genius is a big waste! 

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect! (Spoiler Alert: The next step is a one-way video interview!) 

AFTER YOU APPLY:

Please be sure to add notifications@app.bamboohr.com to your email contact list so you don't miss any communication from us! (Or else it could sit in your spam!) 

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need. 

If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com

Disclaimer: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Privacy Disclaimer: As part of your job application, we collect and process certain personal information about you. This information may include your contact details, work history, education, references, and other information relevant to assessing your qualifications. We collect this information solely for recruitment, hiring, and employment-related purposes. We do not sell your personal information.