Claims – Signature Auto Claims Specialist I

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

The pay range for this position is $52,000 - $65,000 annually.  Pay is based on the applicant's education, experience, location, knowledge, skills and abilities.  

Build your future with us

The Signature Claims department is seeking a qualified candidate to fill the new role of Signature Auto Claims Specialist I.  The role will primarily handle 1st party auto exposures including total loss settlement, 1st party injury exposures and claims with no dollar authority limit.  This position is located in Fairfield, OH. We currently provide a hybrid work environment, with 4 days in-office and 1-day remote work.  This is an exempt (salaried) role with promotional opportunities. 

Be ready to:

• Directly handle assigned 1st party auto and additional property claims with no dollar authority limit
• Providing exceptional claim service over the phone to ensure high customer satisfaction
• Complete through, detailed claim investigations including injury recorded statements, partner with SIU and onboarding experts when needed – comprehensive review of police reports, hospital records and medical information including private data
• Review coverage forms including specialized personal and commercial auto forms, complete complex coverage letters including reservation of rights or claim declination or position letters
• Complete analysis of auto estimates and initiate negotiations over the phone with body shops and service providers regarding labor rates and work product