Senior Manager, Packaging Creative & Production

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The Private Brands Team is committed to delivering cohesive & consistent brand experience through effective portfolio management and minimizing dependencies on third-party agencies. Our team operates through two distinct functions: Packaging Operations and After Sales Customer Support (ASCS).

The Packaging Operations Team is responsible for the execution of our Private Brand strategies. This includes managing packaging, print quality management, packaging innovation, and development. Provides in-house production capabilities for the Private Brands portfolio, through re-fresh and re-design of the SKUs for all Lowe’s brands. This team also ensures that the instruction manuals, legal and packaging copy for the Private Brands products adhere to the quality standards and brand guidelines as set by Lowe's.

Job Summary:

The Senior Manager, Packaging Creative & Production leads the creative direction, execution excellence, & production governance for Lowe’s Private Brands packaging portfolio. This role delivers high-impact, customer-centric and production-ready packaging solutions that strengthen brand equity and drive purchase consideration across a diverse, multi-category portfolio.

Operating at the intersection of creative strategy and operational leadership, this leader oversees day-to-day packaging design & print production workflows, ensuring alignment with publishing calendars, product launch milestones, and global merchandising priorities. In close partnership with Private Brands, Merchandising, Product Development, Sourcing, Quality, Marketing, and global production teams, this role translates business objectives into scalable, brand-right, and shelf-ready solutions.

The position is accountable for creative excellence, print production integrity, operational rigor, global stakeholder alignment & continuous process improvement to enable speed, quality, and consistency at scale.

Roles & Responsibilities:

Core Responsibilities:

Creative & Brand Leadership

• Evolve and uphold packaging design systems and brand standards across Private Brands.
• Provide strong art direction and design oversight to ensure quality, consistency, and customer relevance.
• Ensure packaging solutions align with brand strategy, regulatory requirements, sustainability goals, and business objectives.
• Ensure creative intent is preserved through final production execution.

Print Production & Execution Excellence (Core Focus)

• Oversee end-to-end packaging production, ensuring all files are accurate, compliant, print-ready, and optimized for manufacturing.
• Lead governance across print production standards, dieline accuracy, color management, materials, finishes, and vendor handoffs.
• Ensure all outputs meet quality, compliance, sustainability, and cost requirements before release to suppliers.
• Partner with global packaging production and sourcing teams to mitigate risk, reduce rework, and accelerate speed-to-market.
• Serve as the escalation point for complex production challenges, balancing creative excellence with operational feasibility.
• Drive continuous improvement in production workflows, documentation standards, and vendor enablement.

Workflow Management & Operational Leadership

• Manage day-to-day workflow of all packaging design and production initiatives.
• Co-manage publishing and launch calendars in partnership with cross-functional leaders to develop realistic timelines based on urgency, scope, and complexity.
• Oversee intake processes to ensure briefs are complete, strategic, and aligned to business priorities.
• Lead capacity planning and resourcing strategies across a high-volume SKU portfolio.
• Establish scalable operating models, standardized templates, and governance frameworks to ensure predictable and efficient delivery.
• Ensure timelines, milestones, and creative standards are consistently met.

Global Partnership & Stakeholder Management

• Act as senior creative partner to Global Merchandising, Private Brands, Product Development, Quality, Sourcing, and Marketing leadership.
• Build strong partnerships across U.S. and India teams to ensure seamless global collaboration and alignment.
• Translate product roadmaps and merchandising strategies into clear creative and production plans.
• Confidently present creative recommendations, production strategies, and operational updates to senior leadership.
• Manage relationships with global production vendors, agencies, and print partners to ensure quality, compliance, and cost-effectiveness.
• Foster trust-based partnerships that drive accountability and shared ownership across regions.

People Leadership & Capability Building

• Lead, mentor, and develop managers and senior designers; build a high-performing and production-savvy creative organization.
• Establish clear expectations for design quality, production rigor, and execution excellence.
• Build team capability in print production, packaging engineering fundamentals, and emerging technologies.
• Oversee hiring, onboarding, performance management, and succession planning.
• Foster a culture of accountability, collaboration, continuous learning, and operational discipline.

Innovation & Continuous Improvement

• Drive process optimization across packaging design and print production workflows.
• Leverage DAM systems, workflow tools, and emerging technologies to improve efficiency and reduce rework.
• Stay current on packaging materials, print technologies, sustainability regulations, and retail trends.
• Identify scalable design system opportunities that improve speed-to-market and brand consistency.
• Support 3D visualization capabilities as a complementary tool for product representation and digital shelf readiness (secondary priority to packaging production excellence).

Years of Experience:

• 12–15+ years of experience in packaging design, print production, creative operations, or related fields.

• 5–7+ years of people leadership experience, including leading senior designers or managers.

• Strong retail and/or Private Brand experience preferred

Education Qualification & Certifications (optional)

• Bachelor’s degree in Graphic Design, Packaging Design, Visual Communication, or related field V.           

Primary Skills (must have)

Key Skills: Adobe Suite (Illustrator, Photoshop, InDesign & Acrobat), Excel, Storytelling, Global Stakeholder Management, People Management (5+ yrs), hands-on experience in packaging design, creative & production design, with a strong understanding of print and creative operations.

• Deep expertise in packaging design and print production, including file-ready execution, pre-press standards, color management, materials, and vendor handoff.
• Strong understanding of packaging manufacturing processes and production feasibility.
• Proven experience leading and scaling creative teams in high-volume retail environments.
• Demonstrated ability to manage workflow, publishing calendars, and cross-functional timelines.
• Strong art direction, design critique, and brand storytelling skills.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign & Acrobat)

• Strong business acumen balancing creativity, speed, cost, and operational excellence.
• Exceptional global stakeholder management, communication, and presentation skills.

Secondary Skills (desired)

• Knowledge of 3D rendering tools to support product visualization initiatives.
• Experience with sustainable packaging strategies and regulatory compliance.
• Familiarity with DAM and workflow platforms (e.g., Workfront).
• Experience partnering with U.S.based retail stakeholders.
• Exposure to AI or emerging creative technologies to improve scalability

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.