Operations & Training Intern

Article Student Living is excited to invite you to our 2027 Internship Program! We are seeking an Operations and Training Intern to join our team for Summer 2027, where you will gain hands-on experience supporting property operations and training initiatives across multiple communities. You will collaborate with cross-functional teams to support operational reporting, market research, process documentation, training resources, and move-in readiness efforts, contributing to projects that enhance efficiency and the customer experience from lease-up through stabilized operations.

This 10-week internship program will run from June 7th to August 12th, 2027.

The program will include events such as lunch-and-learns, systems training, and an end-of-internship project presentation.

You will report to the VP of Operations.

You will work on-site at our Chicago, IL office 4-5 days a week with potential travel up to 25% of the time.

Compensation for this role is $22/hour.

Your Mission

• Provide administrative support, data entry, and documentation assistance
• Collaborate with operations, marketing, and property teams
• Participate in internship programming and complete a capstone project presentation

Operations

• Support daily property management operations across multiple communities
• Monitor occupancy trends, revenue performance, and operational efficiency metrics
• Help with maintenance coordination, vendor communication, and work order tracking
• Conduct market research on rental pricing, competitor offerings, and industry trends
• Participate in property inspections to ensure compliance with company standards
• Help prepare operational and financial reports, including budget tracking and expense analysis

Training

• Audit operational resources to ensure accuracy and consistency
• Support move-in readiness plans by confirming systems and materials are in place
• Help with training content development and process documentation
• Monitor system dashboards (Entrata) and follow up on outstanding items
• Contribute to process improvements, including customer experience and phone performance programs

Your Background

• Pursuing a degree in Business, Real Estate, Property Management, Hospitality, Marketing, or a related field
• Proficiency in Microsoft Excel, PowerPoint, and design tools (Adobe and Canva)
• Prior experience in leasing, property management, hospitality, customer service, marketing, or training support

Your Style

• Analytical and Creative – You like producing creative solutions to new challenges and like to live in the gray.
• Diligent and Productive – You compose yourself and complete tasks, achieve deadlines, and collaborate with individuals across all levels.
• Motivated – You invest extra energy to reach your goals because you take pride in your work.
• Team Player – You unite with teammates and help when needed.