Confectioner for Swan Hellenic Cruises

Key Responsibilities

• Adherence to the company’s health and hygiene standards in line with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Ensuring the safe operation and working practice of the pastry and any related matters affecting the safety of the ship, guests, and crew.
• Informing the Pastry Chef immediately of any occurrence affecting the safe operation of the ship or the safety of persons onboard and/or the quality of services offered to guests.
• Ensuring safe food temperatures throughout preparation, storage and service.
• Supervising the welfare and discipline standards of all members of the pastry department in accordance with company policies and procedures.
• Completing food safety record logs in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defects or malfunctions of safety equipment and appliances e.g. expired or empty fire extinguishers, defective fire doors, broken or missing lifejackets, broken fire buttons, safety posters missing, etc.
• Supporting the Pastry Chef in ensuring section personnel are qualified in food hygiene to a level commensurate with the type of food they handle and as determined by the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Reporting defective pastry equipment and required maintenance immediately to ensure the safe and hygienic operation of the ship.
• Participating fully in safety drills and statutory inspections commensurate to the role and as per company policies and procedures.
• Participating in minimum galley manning to comply with the In-Port Manning plan in accordance with international maritime law.
• Supporting the Pastry Chef in ensuring departmental compliance with the Maritime Labour Convention directive on working hours.
• Supervising the section in applying correct security measures.
• Environmental stewardship is central to this role and the entire operation of the ship. This role will engage in, comply with and promote all environmental regulations and policies, actively working with the galley team to promote sustainability and protection of the environment in all aspects of life on board.
• Supporting the Pastry Chef in the supervision of the pastry section, including, but not limited to, monitoring, and training team members, ensuring an efficient and cost-effective food service operation.
• Identifying development opportunities and supporting, motivating and directing the pastry team.
• Supervision of the following ranks: 2nd Cook, Assistant Cook, Galley Utility.
• Supporting the Pastry Chef in achieving the lowest possible food cost and minimum waste while providing food for guests, officers and crew to a quantity and standard that ensures customer satisfaction across all areas.
• Maintaining food safety and sanitation standards in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Participating in stores loading operations as instructed by the Pastry Chef and Hotel Stores Manager.
• Ensuring the provision of pastry products to guests, officers and crew in accordance with the company’s expected consumption and presentation standards.
• Requisition and preparation of all pastry products to achieve efficient consumption analysis against the menu cycle and food cost, supervising and training staff where necessary.
• Checking quantity and quality of goods received into the pastry section and immediately reporting any discrepancies to the Pastry Chef.
• Supervising the correct storage of all pastry products in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Supervising cleaning standards and ensuring schedules for the refrigerators, ambient store cupboards and ice machines are adhered to and logs completed in accordance with the acceptable Public Health Sanitation Programs and EU SHIPSAN procedures.
• Adherence to galley schedules in accordance with operational needs and the Maritime Labour Convention.
• Supervising the correct handling and preparation of raw ingredients and ready to eat pastry products to ensure the highest standards of food hygiene, food safety and dish presentation at every stage.
• Assisting the Pastry Chef in meeting the specific dietary needs of guests, officers and crew.
• Ensuring effective communication and teamwork between the pastry, galley team and other departments.
• Reporting pastry section defects in line with company policies and procedures.
• Supporting the Pastry Chef to ensure effective complaint resolution in response to guest complaints.
• Contributing to the completion of daily, weekly and end of cruise reports and documentation in accordance with company policy and procedures.
• Supervising garbage duties to ensure safe disposal and environmental compliance in accordance with company policy and procedures.
• Contributing to the daily meal count in accordance with company policy and procedures.

Education/Experience/Qualifications:

• Valid STCW certificates
• Seamans Book
• Ship Experience