Warehouse Supervisor | Part-Time | PeoplesBank Arena

Warehouse Supervisor | Part-Time | PeoplesBank Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations, including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers, and equipment maintenance. The Warehouse Supervisor must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event. The Warehouse Supervisor will actively supervise, coach, counsel, train, and mentor employees in meeting company quality standards. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong management and independent decision-making skills are required. 

This role pays an hourly rate of $21.00 - $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026. 

About the Venue

The PeoplesBank Arena has been the second home to the UConn Men’s Basketball team since January of 1976 and the UConn Women’s Basketball program since 1980. The UConn Men's Hockey program made the XL Center their home arena in 2014. The arena, formerly the Hartford Civic Center Veterans Memorial Coliseum and Exhibition Center, opened on January 9, 1975.

Responsibilities

• Responsible for product purchasing/ordering, receiving, and distribution control for the venue.
• Ensure that established procedures for tracking purchase orders, requisitions, receiving dockets, and perpetual inventories are maintained; report any deviation to the Operations Manager.
• Maintain sanitation and organizational systems of all warehouse storage areas.
• Willing and available to assist with Premium Services or Concessions event operations as directed by the Operations Manager and/or the GM.
• Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event breakdown, warehouse returns, equipment storage, sanitation, and maintenance.
• Responsible for ensuring that the purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; and supervise proper labeling, dating, and stocking of supplies.
• Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain the integrity of the product.
• Ensure proper transfer process of product between locations, including follow-up documentation.
• Perform routine maintenance; responsible for concession and utility equipment cleaning and maintenance: portable equipment, burden carriers, carts, floors, refrigeration, and lighting. Ensure the manifested equipment is in the location.
• Conduct a walkthrough of the commissary, warehouse, and storage areas after the completion of the day to ensure all areas are clean.
• Oversee daily operation as either the opening or closing manager on duty.
• Assist the Office Manager with daily/weekly/monthly sales and AR/AP when needed.

Qualifications

• High School diploma or equivalent.
• 2-3 years of foodservice, hospitality, or warehouse experience at a similar venue is preferred.
• Forklift certification is a plus.
• Food service certification.
• Performing the duties of this position involves extensive and continuous standing and walking.
• Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch, and crawl.
• Must have the ability to lift heavy objects frequently.
• Must be comfortable being exposed to weather and non-weather-related cold temperatures.
• Must be comfortable working in environments that are exposed to high noise levels.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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