Coordinator, Community & Event Operations | Full-Time | Acrisure Arena

Coordinator, Community & Event Operations | Full-Time | Acrisure Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Coordinator, Community & Event Operations, provides operational and administrative support for charitable raffles, community events, fan engagement activities, player appearances, auctions, and special events associated with the Coachella Valley Firebirds, Coachella Valley Lakers, and One Valley Foundation. The position has primary day-to-day responsibility for coordinating raffle operations, including required documentation, staffing, equipment, supplies, recordkeeping, game-day setup, and event closeout. The Coordinator, Community & Event Operations also supports the logistical and behind-the-scenes needs of community programs, auction activities, team-branded activations, and other department initiatives. This role requires exceptional organization, attention to detail, sound judgment, comfort with event technology, and the ability to manage multiple deadlines in a fast-paced sports and live-entertainment environment.

This role will pay an hourly rate of $25.00 - $28.00.

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 31, 2026.

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premier 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts. Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Coordinate day-to-day charitable raffle operations for Firebirds and Lakers games and approved events.
• Maintain raffle calendars, required records, operational documentation, and regulatory reporting materials for leadership review and submission.
• Coordinate raffle staffing, scheduling, training, communication, and game-day assignments.
• Prepare, test, distribute, collect, maintain, and securely store raffle devices, printers, kiosks, signage, supplies, and related equipment.
• Coordinate game-day raffle setup, staff check-in, operational support, closeout, and post-event documentation.
• Assist with raffle reconciliations, reporting, inventory controls, and the consistent use of approved procedures.
• Provide logistical support for player appearances, community events, fan engagement activities, team-branded activations, and special events.
• Support charitable auctions through inventory organization, secure storage, item tracking, displays, setup, breakdown, and fulfillment logistics.
• Maintain organized physical and digital records for raffles, auctions, programs, and events.
• Communicate and collaborate with department staff, volunteers, vendors, community partners, and internal teams to support successful event execution.
• Identify operational, documentation, equipment, staffing, or compliance concerns and promptly bring them to department leadership.
• Assist with schedules, checklists, event summaries, impact information, and other departmental reports.
• Support Foundation programs and events that align with the pillars of Community, Education, and Well-Being.
• Operate a company vehicle to transport equipment to and from community events and operate carts on property as needed.
• Perform other related duties as assigned.

Qualifications

• Associate degree or equivalent combination of education and relevant work experience.
• 1-2+ years of experience in event operations, community relations, nonprofit administration, sports operations, volunteer coordination, fundraising operations, hospitality, or a related field.
• Experience in professional sports, live entertainment, an arena, charitable raffles, auctions, or volunteer programs is preferred.
• Strong organizational skills, attention to detail, and ability to maintain accurate records and meet deadlines.
• Ability to follow established policies, procedures, internal controls, and regulatory requirements.
• Strong written, verbal, and customer service skills.
• Ability to work effectively with staff, volunteers, fans, community partners, vendors, and event guests.
• Ability to manage multiple priorities and respond calmly to changing event needs.
• Comfortable using mobile devices, printers, kiosks, point-of-sale or raffle equipment, and similar event technology.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, SharePoint, and similar business systems.
• Professional judgment and ability to handle confidential information, financial documentation, and valuable inventory responsibly.
• Valid driver’s license is required.
• Must be able to work a flexible schedule inclusive of evenings, weekends, holidays, games, and special events.
• Must be comfortable performing work in different areas such as in the office, arena, storage, community, event, and occasional outdoor environments.
• Ability to perform frequent standing and walking for extended periods during games and events, with regular bending, reaching, and movement throughout the venue.
• Ability to lift, carry, and move equipment, supplies, signage, and heavy auction materials.
• Must be comfortable being exposed to large crowds, loud noise, changing schedules, and varying environmental conditions during events.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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