AdventHealth
Lead Medical Office Representative
2356 Meadows Blvd, Castle Rock, CO 80109
Full-time · $19.77–$31.63/hr (as posted)
First seen by offpeak October 21, 2026
See your drive time Apply on AdventHealth's site
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule:
Full timeShift:
Day (United States of America)Address:
2356 Meadows BlvdCity:
Castle RockState:
ColoradoPostal Code:
80109Job Description:
Schedules and confirm patients appointments, revising as needed. Maintains thorough and confidential patient charts and records, including importing and communicating scanned documents. Oversees patient service representatives in accordance with institutional policies and procedures. Assists with staff development by setting performance goals and objectives. Conducts performance reviews and establishes quality service standards. Manages office expenses effectively. Prepares work schedules to ensure adequate staffing for patient volume. Identifies and resolves office operational problems. Partners with management and human resources for recruiting, hiring, orienting, and training new staff members. Ensures compliance with medical regulations and office standards for quality patient care and customer service. Oversees work environment, equipment, and supplies to assure quality patient and customer service. Greets patients and caregivers, providing assistance in a manner that reflects high-quality service. Other duties as assigned.Knowledge, Skills, and Abilities:
- Organizational [Required]
- Verbal Interpersonal [Required]
- Customer Relations [Required]
- Grammar/Spelling [Required]
- Read/Comprehend written instructions [Required]
- Follow verbal instructions [Required]
- Keyboarding (manual) [Required]
- Computer (visual) [Required]
- Knowledge of medical terminology and medical insurance payers [Required]
- Attention to detail [Required]
- knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc. [Required]
Education:
- High School Grad or Equiv [Required]
Work Experience:
- 2+ experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic [Required]
- Experience in an outpatient clinic or physician office [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
- Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$19.77 - $31.63This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.