Scheduler - Outpatient Services

Your experience matters 

Meadowview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Why join us

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees 
• Competitive Paid Time Off 
• Employee Assistance Program – mental, physical, and financial wellness assistance 
• Tuition Reimbursement/Assistance for qualified applicants 
• Advancement opportunities with responsive, supportive leadership 
• Continuing education opportunities 
• Free Parking 
• And much more… 

What we’re looking for

The Scheduler is responsible for scheduling patient testing, procedures, and admissions while ensuring accurate patient and insurance information is obtained and entered into the scheduling or registration system. This role also obtains pre-certification or authorization numbers as required and serves as a point of contact for incoming phone calls related to scheduling services.  The PRN Scheduler will be obtaining authorizations for Outpatient Services and will also train with Imaging Scheduling team as well as Surgical team. 

How you’ll contribute

• Schedules patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring appropriate personnel and resources are available.
• Obtains physician orders and required authorization or pre-certification and enters outpatient procedures into the Order Entry System.
• Obtains and accurately enters patient insurance information into scheduling or registration systems.
• Ensures consistency between the scheduling module and admissions module for patients being admitted for services.
• Notifies patients or physician office staff of carriers that are out of network or any issue that may impact insurance benefits.
• Communicates special instructions, testing requirements, and other pertinent information to patients or physician office staff.
• Maintains awareness of scheduling reports for upcoming services to ensure patient registration staff are informed and appropriate staff and time are available.
• Answers incoming phone calls related to scheduling and patient services.

Requirements and Qualifications:

• Education: High school diploma or equivalent required. Three years of directly related experience may be substituted for required education.

• Prior scheduling experience in a healthcare environment strongly preferred. Medical terminology, billing, and/or collections experience preferred. 

• Computer experience required.

Schedule: PRN as needed 

EEOC Statement

Meadowview Regional Medical Center is an Equal Opportunity Employer. Meadowview Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.