Operations Coordinator

Description

About Us:

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The Job:

As the Operations Coordinator, you will work closely with the Housekeeping and Engineering departments of the hotel. The Operations Coordinator must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This person should demonstrate exceptional customer service and problem-solving skills.

Responsibilities include, but not limited to:

· Process invoices for Housekeeping and Engineering

· Champion Alice system, our guest request program

· Coordinate projects

· Log and follow up on guest requests

· Support reservations team

You:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and multi-tasking. This role requires skills such as patience, empathy, efficiency and a desire to work in, and provide, a clean environment.

Requirements

• Refined verbal and written communication skills
• Fluency in both English and Spanish is required
• Ability to stand and walk for extended periods of time throughout the property, including back-of-house and outdoor areas
• Ability to lift and carry up to 25 pounds occasionally
• Ability to bend, kneel, reach, push, and pull as needed to support operational tasks
• Ability to climb stairs and access various levels of the property
• Ability to sit at a desk and work on a computer for extended periods of time
• Manual dexterity to operate office equipment, computers, and handheld devices
• Ability to visually review documents, computer screens, and work orders with attention to detail
• Ability to respond quickly to operational needs in a fast-paced environment
• Ability to work in various environmental conditions, including indoor and outdoor settings
• Ability to tolerate moderate noise levels typical of hotel operation

Our Culture:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The Offer:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· 401K Plan with Employer Match

· Onsite Complimentary Parking

· Free Meals in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

· Career growth opportunities and recognition programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.