Vehicle Concierge - Jaguar Land Rover North Dade

Position Overview

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.

We are looking for full-time employees for this position. 

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Responsibilities

• Vehicle Delivery:
  • Ensure the vehicle is in delivery quality and has sufficient fuel
  • Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher

• Member interaction:
  • Collect all required signatures from customers at time of delivery and/or pick up
  • Request all required documents from loaner department and service advisors prior to going on a trip

• Receiving:
  • Inspect vehicle for customers belongings left behind
  • Record condition of vehicle using Record 360 application 

• Other:
  • Perform errands as needed
  • Perform lot maintenance as needed

Qualifications

• High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
• Valid Driver’s License and Good Driving Record.
• Ability to communicate with customers and employees in a positive and eager manner.
• Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
• Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.