TSA Manager - Castrol JV

Job Family Group:

Job Description:

Direct Reports

• Functional TSA Managers (matrix oversight)
• TSA PMO Support Resources (if applicable)

Role Purpose

The TSA Project Manager is accountable for the overall management, governance and successful delivery of all Transition Service Agreement (TSA) activities during the 18-month post-Day 1 transition period.

The role serves as the primary point of accountability for TSA operations between Castrol and bp, ensuring continuity of critical services, effective governance, management of risks and disputes, delivery of TSA exits, and achievement of Castrol’s transition to a standalone operating model. The TSA Project Manager acts as the principal interface point for service issues and represents TSA performance and risks to executive leadership and governance forums.

This role will be responsible for ensuring that all TSA services are managed in accordance with agreed contractual obligations while driving the organisation towards timely TSA exits and reduced dependency on bp.

Key Responsibilities

TSA Governance Leadership

Build and lead the overall TSA governance framework, chairing weekly TSA governance meetings and coordinating executive governance forums.

Maintain alignment between TSA service and recipients, and drive adherence to agreed governance, escalation and reporting processes across all service towers.

TSA Service Delivery Oversight

Provide end-to-end oversight of all TSA and reverse TSA services, monitoring service performance across all functional areas including Digital, Finance, HR/P&C, Procurement, Tax, Treasury, Legal, Product Technology and Shipping.

Challenge and support functional teams to achieve agreed service levels, and driving process for issue identification, management and resolution.

Executive Stakeholder Management

Act as the key TSA interface between Castrol and bp leadership teams, managing relationships with service recipients, service providers and governance partners.

Represent bp Shareholder Office in strategic discussions relating to TSA performance, costs and exit readiness, with senior leadership and governance boards to facilitate alignment and decision-making on challenging TSA matters.

Risk, Issue & Dispute Resolution

Own the risk and issue management framework with accountability for reviewing significant service delivery issues and facilitating appropriate remediation actions.

TSA Exit Management

Hold overall accountability for the planning and execution of TSA exits, driving the development, tracking and delivery of exit plans and maintaining oversight of critical dependencies affecting service transitions.

Lead readiness assessments for replacement solutions and operating model implementation, proactively identifying & handling risks that could impact exit timelines or business continuity.

Change Control Governance

Provide strategic oversight and governance of the TSA change portfolio, leading the review and approval of change requests and assessing associated business, financial and implementation impacts. Coordinate discourse on service scope modifications and TSA extensions, ensuring changes are appropriately detailed, controlled and governed throughout their lifecycle.

Financial Oversight

Maintain oversight of TSA financial performance, ensuring transparency of costs, billing and cost recovery activities and tracking performance against agreed budgets and forecasts.

Review and approve invoices and disputed charges within delegated authority, proactively identifying emerging financial risks and ensuring leadership has accurate, timely financial reporting to support effective decision-making.

Leadership & Team Management

Lead and mentor TSA governance resources and functional TSA managers, supporting capability development and knowledge transfer activities throughout the lifecycle and encouraging a collaborative culture.

Promote proactive issue management and exit-focused behaviours to encourage accountability for action ownership and delivery commitments.

Success Measures

Upon the TSA period ending, the role will have:

• Maintained stable execution of all TSA services throughout the transition period.
• Facilitate effective governance and executive visibility of TSA performance.
• Successfully handled major risks, issues and disputes.
• Retained control of TSA costs and contractual obligations.
• Delivered agreed TSA exits in alignment with transition plans.
• Enabled the project to achieve operational independence with minimal business disruption.
• Established a controlled and auditable governance framework throughout the TSA lifecycle.

Experience & Qualifications

Demonstrable experience in programme management, transformation, separation or large-scale change initiatives with previous TSA, carve-out, integration or transition management experience.

• A cross-functional programme leader with commercial and financial management capabilities.
• Strong governance and executive reporting experience with a track record in managing complex stakeholder environments.
• Familiarity with contractual service governance and supplier management.

Working at bp

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path
• Life and health insurance, medical care package
• And many other benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

Travel Requirement:

Relocation Assistance:

Remote Type:

Skills:

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.