Systems Engineering Senior Associate

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits: 

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact You Will Have in This Role

As a Lead Systems Engineer – Messaging Platforms, you will play a key role in modernizing and evolving our enterprise messaging ecosystem. You will lead the design and operation of secure, resilient, and highly available IBM MQ platforms, driving adoption of cloud‑native, containerized, and automated architectures across hybrid environments.

In this role, you will act as a technical leader and trusted partner to application teams, cloud platform engineers, and operations stakeholders—ensuring messaging services are scalable, observable, and aligned with critical business needs.

Your Primary Responsibilities:

• Lead the design, deployment, and operation of IBM MQ and App Connect Enterprise (ACE) across AWS cloud and OpenShift‑based container platforms
• Drive platform modernization through containerization, automation, and cloud‑native patterns
• Install, configure, and manage IBM MQ queue managers supporting high availability and disaster recovery architectures
• Automate infrastructure provisioning and MQ platform deployments using Infrastructure as Code (IaC) tools such as Terraform, Chef, and Ansible
• Integrate MQ build, deployment, and configuration workflows into CI/CD pipelines
• Monitor, tune, and optimize messaging performance using tools such as Prometheus, Grafana, and MeshIQ (APM6)
• Troubleshoot complex messaging, connectivity, and performance issues across hybrid and cloud environments
• Implement and manage IBM MQ security controls, including TLS/SSL, CHLAUTH, and LDAP integration
• Partner closely with application, platform, and operations teams to deliver reliable and scalable messaging solutions
• Develop and maintain technical documentation, standards, and runbooks, and support knowledge transition to operations teams

Qualifications

• 6+ years of experience supporting enterprise messaging or middleware platforms, with strong depth in IBM MQ
• Experience supporting mission‑critical production systems in large‑scale or regulated environments
• Bachelor’s degree preferred or equivalent practical experience

Talent Needed for Success

Messaging & Platform Expertise

• 6+ years of hands‑on IBM MQ administration experience in enterprise environments
• Strong expertise in queue managers, channels, clustering, and high availability / disaster recovery architectures
• Experience supporting mission‑critical messaging platforms in production environments

Cloud, Containers & Automation

• Experience operating containerized messaging platforms in OpenShift and/or Kubernetes
• Proven experience with Infrastructure as Code and automation tools such as Chef, Ansible or Terraform.
• Experience deploying or operating MQ platforms in cloud or hybrid environments (AWS preferred)

Systems, Security & Reliability

• Solid background in Linux/Unix operating systems
• Experience implementing IBM MQ security controls, including TLS/SSL, CHLAUTH, and LDAP integration
• Working knowledge of Site Reliability Engineering (SRE) concepts such as observability, SLAs, and SLOs

Ways of Working

• Strong ownership mindset with the ability to drive outcomes independently
• Comfortable collaborating across application, platform, and operations teams
• Strong troubleshooting skills and the ability to resolve complex, cross‑platform issues

Nice to Have Skills

• Experience with IBM App Connect Enterprise (ACE)
• Exposure to MQ Internet Pass‑Thru (MQ IPT)
• Experience integrating MQ build and deployment processes into CI/CD pipelines
• Strong scripting skills (e.g., Bash); experience with C/C++ or Java is a plus
• Familiarity with observability and performance tooling such as Prometheus, Grafana, or MeshIQ (APM6)
• Cloud and/or container platform certifications (AWS, OpenShift, Kubernetes)

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.