PT Janitorial Maintenance Tech - North Grand Mall - Ames, IA

Who We Are: North Grand Mall is a retail, entertainment, and dining mall that serves the Ames community in Iowa and is one of the properties in RockStep Capital’s extensive portfolio. RockStep Capital is a privately held full-service real estate investment firm headquartered in Houston, Texas, focused on the shopping center sector in metropolitan and secondary markets.

To learn more, visit the website: https://www.rockstep.com/

Position Description:
The Janitorial & Maintenance Technician supports the property's daily upkeep, including maintenance, janitorial duties, landscaping, and snow removal. This role offers on-the-job training and an opportunity to work in a team-oriented environment while gaining hands-on experience in property maintenance.

Primarily, the successful candidate will work during the week in the afternoons and evenings, as well as on Sundays. This part-time position requires flexibility for emergency off-hours, including evenings and weekends, or to cover shifts during absences.

15.00 / hr
15-20 hours per week
May at times work up to 25 hours.

Essential Functions:

Maintenance and Janitorial Operations (90% of time spent):

• Housekeeping - Daily cleaning, housekeeping, and trash removal tasks to ensure the property is neat and welcoming
  • Housekeeping may also include, but is not limited to: Dusting, mopping, cleaning eating areas, cleaning the restrooms and common areas, operating floor scrubbers and other cleaning equipment, and other duties as assigned
  • Maintain inventory of cleaning and maintenance supplies and notify management when restocking is needed
  • Maintenance – Daily maintenance activities as assigned
  • Assist with minor repairs, painting, and general property maintenance using standard hand and electrical tools
  • Assist the Maintenance Lead with coordinating access for contractors and vendors
  • Respond promptly to maintenance requests and work orders in a timely and professional manner

• Outside Property As directed by Maintenance Lead
  • Monitor exterior areas including lighting, signage, and parking lot conditions to ensure a safe and attractive environment
  • Mow, trim, and maintain landscaped areas and removal of debris
  • Troubleshoot and assist with basic plumbing repairs (unclogging drains or fixing leaks)
  • Operate equipment such as lawnmowers, snow blowers, golf cart, pressure washers, parking lot sweepers, parking lot stripers, UTV/Mule, and other applicable m machinery (training provided)
  • Conduct seasonal snow removal and apply de-icing materials to walkways and parking lots
• Safety – Ensure compliance with safety standards, including proper use of PPE, reporting hazards, and maintaining OSHA guidelines
  • Enforce rules for misbehavior of guests and escort them out of the mall, if possible, or contact law enforcement if necessary
  • Report unsafe or inappropriate guest or tenant behaviors to the Maintenance Lead and/or General Manager as soon as reasonably possible
  • Support emergency response situations (weather events, spills, equipment failures) as needed
  • Perform routine inspections of common areas, restrooms, parking lots, and building systems to identify maintenance needs and safety concerns
  • Notify Maintenance Lead and/or General Manager of unsafe conditions
• Operations
  • Open and close duties as needed

Leasing, Displays, & Marketing Support (5% of time spent):

• Assist with event setup and teardown, including tables, chairs, tents, trash stations, and displays
• Support leasing and marketing by helping to prepare vacant spaces
• Aid in holiday/seasonal decoration setup and teardown

Team Meetings (5% of time spent):

• Participate in daily check-ins with the Maintenance Supervisor or General Manager.
• Attend scheduled team meetings and contribute to discussions about maintenance needs.

Competencies:

• Ability to operate basic equipment and tools, including lawnmowers and snow blowers.
• Eagerness to learn about maintenance systems, including plumbing, electrical, and HVAC.
• Strong attention to detail and time management skills.
• Dependable and self-motivated with a positive attitude.
• Ability to lift and carry up to 50 pounds.
• Professional and courteous demeanor when interacting with tenants and the public.

Candidate Should Possess:

• High school diploma or GED preferred.
• Must be able to read, write, and do simple calculations.
• A willingness to learn new skills on the job.
• No prior experience required—training will be provided!
• Flexibility to work evenings and weekends as needed.
• Valid Wisconsin drivers license

What We Offer:
We understand that our people are the most important factor to our success. As a result, we value and invest in our people through:

Career Building Opportunity:

• On-the-job training and opportunities for skill development.
• A supportive and team-oriented work environment.

If you’re ready to start a rewarding career in maintenance, we’d love to hear from you!