Learning & Brand Specialist

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Who are we?

Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for creating luxury residential communities and resorts around the world.

Costaterra is a private, members-only residential community located in Comporta, Portugal. It combines a luxury lifestyle with high-end service, offering exceptional dining, a world-class golf course, spa services, outdoor activities, and unique local experiences.

What will you do?

Learning & Development

• Identify training needs with department leaders and contribute to the annual training calendar.
• Design, update and facilitate engaging training programmes such as onboarding, service excellence, brand values and compliance and others that may be required
• Manage external training suppliers: sourcing, quotes, contracting, invoicing and quality review.
• Coordinate training schedules with operational teams to minimize disruption to daily activities, logistics, venues, materials and so on.
• Administer the LMS/digital learning platform: enrolments, licences, completions and reporting, maintaining accurate records for audit and compliance- training requirements.
• Measure training effectiveness (attendance, satisfaction, port-programme impact) and recommend improvements.
• Refresh learning materials based on employee feedback, service audits and operational needs.
• Track training budget spend against plan and report cost per head.
• Produce monthly L&D and engagement dashboards.

 Brand & Employee Engagement

• Strengthen internal brand awareness, ensuring employees understand Costaterra’s identity, values and culture.
• Integrate brand culture and storytelling into onboarding and ongoing training programmes.
• Translate brand values into practical behaviours and service standards training programmes and activities  that employees can apply in their daily roles.
• Support the consistent expression of Costaterra’s values across departments, helping employees embody the brand in their interactions and daily work.
• Maintain employee-facing content: handbook; intranet pages, training brochures and internal campaigns.
• Act as a champion for the employer brand and establish clear employee journey touchpoints.
• Gather feedback through onboarding, pulse surveys and exit interviews and surface themes to the HR leadership.

Who are we looking for?

• Degree in HR or Hospitality preferably.
• Experience in Training & Development, Learning & Development, ideally in hospitality.
• An interest in employer branding, organizational culture and employee experience.
• Strong communication, presentation and facilitation skills.
• Creativity and curious with a natural ability to develop engaging training materials and internal communications.
• Hands-on with LMS platforms, e-learning and digital communication tools as well as Power Point skills.
• Highly organised, able to run multiple programmes concurrently. Proactive, collaborative and hands-on approach, with a genuine passion for people development and brand culture.
• Excellent command of both languages -  English and Portuguese.

What do we offer?

• A friendly work environment and work-life balance.

• Opportunities for international career development.

• Competitive salary.

• Professional development and training programs.

• Health insurance.

• Meal allowance.

• Staff restaurant.

• Corporate events for employees.

• Free staff accommodation for 6 to 12 months to support relocation

If you want to be part of an amazing project in Portugal, this is for you!