St. Luke's
Correspondence Technician (Medical Records Hybrid)
77 S Commerce Way, Bethlehem, PA
Full-time
First seen by offpeak October 21, 2026
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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Correspondence Technician shall processes all release of information requests sent to the Medical Records Department. Coordinates requests from Finance Department and all other departments within the hospital. Processes the release of Radiology film and reports for Allentown and Bethlehem campuses. Maintains computerized release of information system that logs all activities in the release of information area. Acts as hospital custodian of medical records for depositions, court proceedings and legal matters. Responsible for maintenance and control of fax machines and CD burners and ordering supplies for copy machine, fax machines and CD burners. Coordinates release of information procedures with the outside service utilized for all billable requests.
JOB DUTIES AND RESPONSIBILITIES:
- Responsible for and coordinates the entire release of information process among the inpatient and outpatient records.
- Acts as liaison between the Medical Records Department and risk manager when dealing with attorney requests; court orders; subpoenas; litigation and/or other potential risk areas.
- Coordinates work with the outside service utilized for all billable requests. Logs requests upon receipt for processing.
- Responsible for maintaining and keeping current the computerized correspondence tracking system. Ensures that all requests are logged in the system.
- Responsible for adhering to HIPAA regulations regarding release of information.
- Responsible for adhering to the regulations for the release of information as it relates to HIV/AIDS; psychiatric patients; drug and alcohol patients.
- Responsible for ascertaining the validity of authorizations received in the department. Returns invalid authorizations.
- Responds to telephone requests from the patient care units, emergency department and other department customers.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 7 hours per day, 3 hours at a time. May require occasional standing/walking for up to 1 hour per day, 30 minutes at a time. Frequently uses fingers for data entry. Frequent use of hands. Uses upper extremities to occasionally lift and/or carry up to 10 pounds. May require stooping, bending and/or reaching above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. May look at pc for long periods of time.
EDUCATION:
Graduate of an AHIMA approved Accredited Record Technician, RHIT program or a two year legal secretarial program preferred. Working experience in confidentiality/release of information areas preferred.
TRAINING AND EXPERIENCE:
Minimum of 1 year in the field preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!