Security Supervisor

Description

Join Estée Lauder Companies at Whitman Laboratories, where a fifth of the company’s global sales output is manufactured. As a global leader in prestige beauty, we serve over half a billion consumers annually through renowned brands such as Estée Lauder, MAC, Jo Malone London, and Clinique, across more than 150 countries.

We are looking for an experienced and proactive Security Supervisor to join our team at the Whitman site in Petersfield. This is an important role responsible for supporting the day-to-day security of our people, products, premises and assets, while leading and developing our team of Security Officers.

Working closely with the Senior Security Manager, you will oversee daily security operations, coordinate appropriate security coverage across the campus and provide support with wider site and regional security activities.

Key Responsibilities

• Lead and supervise the day-to-day activities of the Security Officers, ensuring appropriate security coverage across the Whitman Campus, including Fernhurst.
• Manage shift arrangements, including rota planning and attendance records, to ensure effective 24/7 security coverage.
• Support the Senior Security Manager in protecting the company's people, products, premises and assets.
• Manage operational priorities while maintaining a high level of customer service across activities such as staff searches, access cards and the secure management of staff sales.
• Act as a key point of contact for security incidents and coordinate local incident response across the Whitman Campus.
• Carry out and support security investigations, UK audits and other security-related activities as required.
• Maintain accurate KPI, attendance, incident and daily security reports.
• Lead, coach and develop Security Officers, including conducting PDPs and supporting performance management activities.
• Oversee relevant departmental administration, including invoices and purchase orders.
• Liaise effectively with departments across the business and other company sites.
• Support the Health and Safety Manager with fire safety management.
• Report supply chain discrepancies or security incidents to the Senior Security Manager and support initiatives to protect supply chain routes.
• Support onsite CAA Known Consignor Accreditation and associated security requirements alongside the Senior Security Manager.
• Remain flexible in supporting wider Security Operations and other duties as required.

Qualifications

• Previous experience in a supervisory or leadership role within a security environment.
• Strong people management skills, with experience of leading, motivating and developing a team.
• Experience of planning resources, managing shift rotas and prioritising workloads to meet operational requirements.
• Strong communication skills, both written and verbal, with the ability to communicate effectively with colleagues and stakeholders at all levels.
• Good decision-making and problem-solving skills, with the ability to assess situations quickly and respond appropriately.
• Excellent attention to detail and strong organisational skills.Good working knowledge of fire panel and security systems, including systems such as Paxton, Viper and alarm systems.
• Knowledge and practical experience of CCTV systems and relevant legislation.
• Competent in Microsoft Word, Excel and email.Experience of completing reports and maintaining accurate operational records.
• Ability to work effectively in challenging and high-pressure situations, remaining calm and professional.
• Able to safely undertake the physical and operational requirements of the role, including periods of active duty and manual handling, with reasonable adjustments considered where required.