Clinical Supervisor - Trueblood Housing - Permanent Supportive Housing Team

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community.  Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues.  As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.  If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

• At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

• Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

• At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

• Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The onsite Permanent Supportive Housing Team serves Trueblood class members-individuals with behavioral health conditions involved in the criminal justice system-residing in permanent supportive housing. This role is essential to maintaining a safe, stable, and trauma-informed environment that promotes recovery, dignity, and long-term housing success. Maintain a safe and welcoming environment for resident through regular monitoring an de-escalation support.

The Permanent Supportive Housing Team will:

• Build a trusting relationship with residents and provide emotional and practice support.

• Assist residents with daily living activities, including hygiene, meals, and medication reminders.

• Support residents in accessing services such as behavioral health, legal aid, and employment programs.

• Document incidents, resident interactions, and service coordination in compliance with program standards. Collaborate with case managers, peer support specialists, and health care providers.

• Uphold trauma-informed care, harm reduction, and housing first principles.

The Supervisor is responsible for day-to-day operations and oversight of their assigned program, providing supervision, training, and consultation to assigned staff. Supervisors promote engagement with enrolled clients with the goal of helping participants to overcome barriers, maintain stability in the community, engage in outpatient or inpatient treatment services, and to obtain and maintain services and housing. The supervisor is responsible for ensuring Trueblood enrolled clients are provided with all resources and services as outlined in policy. The supervisor shall aid in forming community connections and partnerships while promoting the use of diversion resources to minimize the use of emergency departments and incarceration.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Manage multidisciplinary teams including certified peer counselors who have lived experience in behavioral health recovery, outreach and in-reach workers, housing specialists and mental health professionals.

• Provide staff with training and resources to build relationships with eligible people in the community and help connect them with supports including housing, transportation, and health care.

• Promote outreach and case management services for people who have significant barriers to accessing behavioral health and mainstream community supports.

• Monitor the provision of housing support including housing subsidies; transportation assistance; support for accessing health services; and independent living skills training as applicable.

• Coach and guide staff to assist Trueblood class members with accessing independent living options, including those who would benefit from short-term housing assistance beyond the 14‐day vouchers.

• Ensure staff provide timely assistance to clients assessed to need housing support beyond what is offered through the crisis triage and stabilization facilities or the use of short-term voucher.

• Develop community partnerships with law enforcement, local shelters, faith-based services, community court, jail and other entities that could assist in case finding efforts.

• Work collaboratively with SPD and SFD, House of Charity, Eastern State Hospital, Providence Sacred Heart Medical Center and other emergency departments, and other community partners involved in serving Trueblood class members.

• Continually seek areas of opportunity for program and process improvement and work in collaboration with the director to implement positive change.

• Provide and role model effective leadership that engages, motivates and supports assigned staff.

• Provide weekly supervision to assigned staff in a manner that promotes and develops a positive environment for members and staff.

• Oversee implementation and adherence to organization-wide and department specific FBH policies, monitoring for compliance and addressing non-compliance as needed.

• Assist staff to utilize productive conflict resolution techniques in handling conflict.

• Monitor staff performance to ensure staff meet performance expectations; productivity requirements, compliance with required training, documentation and time keeping. Address employee performance concerns in a timely manner, utilizing HR support as needed. Complete employee performance reviews in a timely manner.

• Escalate barriers, high risk situations, unresolved concerns, etc. to Director or appropriate individual as needed.

• Oversee and ensure adherence with contracts related to assigned program. Maintain and provide required data as specified in the contract.

• Provide direct clinical services and cover shifts as required.

• Participate in peer review, supervision, intake and diagnostic staffing, in-house educational and administrative meetings as directed.

• Be involved in quality improvement projects to assist the team in being successful at diverting inpatient admissions.

• Supervise and train staff in achieving a level of expertise required to perform telephone triage, crisis intervention, motivational interviewing, trauma informed care, and treatment duties and monitor and evaluate clinical proficiency thereafter.

• Requires travel to see clients in the community and travel between work sites.

• Other duties as assigned.

QUALIFIED APPLICANTS WILL HAVE:

REQUIRED:

1. Master's degree in the behavioral related field.

2. Two years post master’s degree professional experience in clinical work and coordination of treatment services.

3. At the time of hire, must have applied for one of the following DOH credentials  to meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200.

(a)      Licensed Agency Affiliated Counselor (LAAC) OR

(b)      License Mental Health Counselor Associate (LMHCA) OR

(c)      Licensed Independent Clinical Social Worker Associate (LICSWA) OR

(d)      Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN

(e)      Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below.

4. Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work. 

PREFERRED:

• Active DOH licensure (e.g., LMHC, LICSW, LMFT) in the State of Washington (Licensed employees have the title Supervisor II)

KNOWLEDGE, SKILLS & ABILITIES:

• Demonstrated ability to train and supervise staff in clinical service delivery, case conceptualization.

• Knowledge of models of crisis intervention, community-based intervention for children and/or adults with serious and persistent mental illness.

• Must have effective communication and interpersonal skills.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position provides client services in-office and within the community at large on an frequent basis.

• Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.

• Some environments may not be ideal in terms of cleanliness or being habitable.

• Frequent travel between locations is required.

• The ability to frequently drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles y is required.

• Daily use of a computer is required.

• May be required to lift 10 - 20 pounds. 

• Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.

PAY RANGE (Hourly/Non-Exempt):

• Supervisor I - No Licensure: $36.57 - $44.55

• Supervisor II - Licensure: $39.45 - $48.06

All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows:

• Supervisor I - No Licensure: $36.57

• Supervisor II - Licensure: $39.45

#IND1

Our Benefits and Perks are Amazing!

​WE BELIEVE IN WORK LIFE BALANCE:

• Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!

• Plus 9 Paid Federal Holidays!

• Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.

• Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

BENEFITS: www.fbhwa.org/careers/benefits 

• Medical, Dental and Vision

• Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.

• Flexible Spending Accounts

• Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.

PERKS: www.fbhwa.org/careers/perks 

• Signing Bonus!

• No-cost licensure supervision for those pursuing clinical licensure.

• Federal and State Loan Forgiveness Program for qualifying Programs.

• Reimbursement of License/Certification application fee that is required for the position.

• Free Employee Assistance Program

• Staff Discounts at various FBH partners throughout Spokane!

Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.