Administrative Assistant – Customer Technology Solutions (Atlanta, GA)

Administrative Assistant – Customer Technology Solutions
Southern Company Services – Electric Customer Technology Solutions
This position will be located at Georgia Power Corporate Headquarters in Atlanta, GA

POSITION SUMMARY

The Administrative Assistant position supports the Electric Customer Technology Solutions organization. Reporting to the Director of Customer Technology Solutions, this role assists the Customer Technology Solutions team and provides local support in Georgia across the PD and Customer Technology department. Additionally, this position is part of the broader Electric Customer Technology Solutions Admin team, ensuring consistency and coverage for leadership support.

Primary Responsibilities:

• Supporting up to 5 CSM Technology Solutions leaders with travel arrangements and expense reporting as required.

• Managing the Customer Technology Solutions leadership collaboration sites, including Microsoft Teams and SharePoint.

• Coordinating logistics, agendas, scheduling, catering, and internal/external meeting support for department, leadership, and offsite meetings.

• Overseeing conference rooms and their scheduling, anticipating and resolving scheduling conflicts, and ensuring smooth coordination of department and quarterly Program Increment planning meetings.

• Assisting with time entry tasks, including sending reminders, clarifying processes, and reviewing entries to ensure manager approvals are complete.

• Providing support for the hiring process for leaders, including interview scheduling and logistics, candidate packet preparation, onboarding support, I-9 verification, and related confidential administrative coordination.

• Promoting a diverse and inclusive environment that encourages positivity and collaboration within the department and with partners.

• Coordinating office facilities, managing procurement of supplies, and maintaining responsibility for SOCO equipment inventory, tracking, and related administrative records.

• Building strong internal relationships with administrative peers and supportive teams such as Fooda, Security, Facilities, and other business partners; providing backup support for other Electric Technology Solutions Admin team members as necessary.

• Handling mail distribution for the floor.

POSITION QUALIFICATIONS

Education:

• High school diploma or GED required

• Bachelor’s degree preferred

Experience:

• Experience with business expense processing, timekeeping, and travel arrangements required

• Experience with Microsoft Suite required

• Experience planning/coordinating large group meetings and/or corporate events

• Prior experience supporting Executive (e.g. CEO, CFO, CHRO, etc.) and/or Senior (e.g. Directors, Vice Presidents) Leadership

Knowledge, Skills & Abilities:

• Exhibit “Our Values” – Safety First, Intentional Inclusion, Act with Integrity, Superior Performance

• Positive Attitude – Maintain a steady positive attitude during times of change offering support and encouragement to team members to do the same.

• Proactive – Must be on the look-out for preventing problems and challenges and be able to independently operate within broad guidelines.  Recommend solutions for process improvement and bring innovative ideas to the team.

• Teamwork- Must be able to work with the team, including peer administrative representatives, the leadership team and business unit personnel across the company

• Detail oriented - Demonstrate attention to detail in efforts to produce a quality work product including expense reporting

• Efficient - Must be skilled in delivering work products with a high degree of accuracy and timeliness

• Demonstrate organization and time management skills.

• Technology – Demonstrate proficient computer skills in Microsoft SharePoint content management and access control, Teams, Outlook, Word, Excel, and PowerPoint, with the technical ability to troubleshoot basic conference room technology, workstations, and related equipment needs.

• Demonstrate the ability to maintain confidentiality.

• Demonstrate passion and energy for planning and coordinating team events that create connections for the team while working in a hybrid environment.

BENEFITS

• Competitive Pay

• Excellent benefits packages which includes:

  • Medical and dental coverage

  • Defined Pension/Cash Balance Benefit Plan

  • Performance-sharing plan

  • 401(k) plan with a generous company match

  • Bonus opportunities

  • Tuition Reimbursement

***Please submit an updated resume with your application***