Cookie Cupboard Staff

Cookie Cupboard Staff 
Location: 265 Beaver Street Waltham, MA (Camp Cedar Hill located next to Bentley University)

Job Description

Position Summary: This position pays $16.00 hourly. 

The Cookie Cupboard Staff role supports the Girl Scouts of Eastern Massachusetts (GSEMA) cookie cupboards during the annual Girl Scout Cookie Program season. This is a temporary, part-time position effective December 8, 2026 – March 12, 2027.

The role of the Cookie Cupboard Staff is customer-facing and involves processing and filling cookie orders (accurate counting cases of cookies, each case containing 12 packages) lifting them and putting them in place for volunteers to pick up.

Key Responsibilities:

• Prepare cookie orders for pick-up; this includes pulling cases of cookies from pallets and reading order forms.
• Verify customer pick up.
• Assist with the maintenance of inventory by assisting with cookie delivery from agent.
• Assist with keeping the inventory in the cupboard organized.
• Provide friendly and efficient customer service.
• Work positively with the Product Program team to make the Cookie Cupboard a positive experience for volunteers and family members picking up cookies.
• Perform other duties as assigned. 

Skills and Qualifications: 

• High School diploma or equivalent.
• Must have a customer-focused mindset, and committed to delivering excellent customer service with a collaborative and supportive approach.
• Candidates will be reliable, solution-oriented, and meet deadlines.
• Capacity to, independently and as part of a team, plan, organize and prioritize work, while managing multiple deadlines in a fast-paced environment.
• Computer proficiency and accuracy, keyboard skills, data entry skills, and experience using Microsoft Office (Outlook, Word, Excel) are encouraged.
• Ability to effectively identify, analyze and solve practical problems and successfully manage a variety of variables and personalities; ability to adapt in a changing environment.
• Girl Scout experience is a plus.

Work Environment: This position is outdoors and subject to cold weather for extended periods of time and must dress appropriately for various winter weather conditions. Will have prolonged periods of standing and moving/lifting cases of cookies. 

Physical Demands: Must be able to lift up to 20 pounds and be able to move and pack cases of cookies to assist volunteers, families, and staff with loading and unloading cars, vans, and storage areas, indoors and out.

Hours: Must be able to work approximately 30 hours per week (Hours will vary at assigned cupboard – approximate schedule: Tuesdays 9:00 am - 4:00 pm; Wednesdays 11:30 am - 6:30 pm, Thursdays 9:30 am - 3:00 pm, Fridays 9:30 am - 1:00 pm, Saturdays 8:30-11:00AM). Hours are flexible and volume-based from December 8, 2026 - March 12, 2027.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Council Citizen: 

• Maintain confidentiality on behalf of the Girl Scout organization and in accordance with the GSEMA Information Security Program (WISP).
• Commit to our mission of building girls of courage, confidence and character, who make the world a better place.
• Work with individuals of diverse backgrounds and ages, and accept the Girl Scout commitment to work with all without regard to age, race, ethnicity/culture, country of origin, religion, language, socio economic status, gender, gender identity and expression, sexual orientation, neurodiversity, ability or political affiliation.

Girl Scouts of Eastern Massachusetts is an equal opportunity employer 

At Girl Scouts of Eastern Massachusetts, we strive to create transformative learning experiences and leadership opportunities for all girls. The threads of diversity and inclusion are woven tightly into our mission of supporting and nurturing girls of courage, confidence and character, who make the world a better place.

We hold firm in our belief that a culture of diversity and inclusion promotes unity, creates personal and professional growth opportunities for our employees, and supports safety and transformation for our volunteers and girls of all backgrounds.

Diversity and inclusion are more than an initiative; it’s a set of shared values that defines the fabric of our mission.