Banquet Set-up - PT

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set Up team member at the Grand Geneva Resort & Spa, your role is to prepare event spaces by setting up tables and chairs, cleaning and vacuuming carpets, and ensuring everything is guest-ready for a memorable event.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Set up banquet spaces as per Banquet Event Order (BEO) and provide customer service per contract.
• Assist in maintaining and coordinating banquet rooms, including setup, upkeep, breakdown, and cleaning.
• Maintain banquet facility cleanliness by cleaning and vacuuming carpets.
• Work reliably in a 24-hour operation, accommodating varied schedules and high-pressure situations.
• Aid in serving guests as necessary and understand event setup requirements.
• Organize and restock linen room and supplies, attending mandatory department meetings and trainings.
• Uphold quality and service standards.
• Perform additional duties and projects as assigned.

What do you bring to the role?

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Must be able to lift, push, pull and/or carry 100 lbs.
• Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
• Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times
• Ability to obtain any government required licenses or certification.
• Previous hospitality/customer service experience and a high school diploma are preferred.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts 
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another 
• Early wage access
• Paid time off
• Flexible scheduling
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. 

The Grand Geneva Resort & Spa is an equal opportunity employer.