Koala Health
Operations Technician
179 South St, Boston, MA 02111-2729
On-site · Full-time
First seen by offpeak October 4, 2026
See your drive time Apply on Koala Health's site
What you will do:
- Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
- Assist pharmacist in retrieving prescription refills from veterinarian prescribers
- Follow up with patients as needed to clarify questions relating to and provide updates on their orders
- Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
- Run automated machinery required to pre-sort and package medications
- Fill exception trays with appropriate medication
- Work daily with the Operations team to ensure the right medications are put in the right pouches
- Transition orders through different workflow stages from initial dispense through quality control
- Count and fill prescription vials and affix labels on bulk prescription items
- Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
- Sort and triage the right boxes to ship at the right time
- Aid the Operations team with receiving, shipping, counting, and packing
- Clean, and help maintain, equipment and work areas
Basic Qualifications and Skills:
- Demonstrated ability to work as an effective team member
- Demonstrated organization skills and attention to detail
- Ability to recognize and identify patient medications
- Ability to multitask and prioritize in a rapidly evolving startup environment
- Experience working in a fast-paced work environment while consistently meeting standards for productivity and quality
- Excellent written and verbal communication skills
- Highly organized, self-starter capable of working independently
Requirements:
- Willingness and ability to obtain a Massachusetts Board of Pharmacy Registered Technician Trainee License
- High school diploma or equivalent
- 6+ months of experience working with computer and web based tools
- Ability to lift 50 pounds
- Ability to stand for an 8 hour shift