Cloud Engineering Manager (R-20054)

The Cloud Engineering Manager & Site Leader is responsible for leading a team of cloud engineers supporting enterprise cloud platforms while serving as the primary technology leader for an assigned delivery location. This role combines technical leadership, people management, cloud platform governance, and site leadership responsibilities to ensure the delivery of secure, scalable, resilient, and cost-effective cloud services.

The position drives operational excellence across AWS, Azure, and other cloud platforms while fostering a high-performance culture within the site. As Site Leader, the role is accountable for employee engagement, talent development, workforce planning, leadership visibility, and representing the broader technology organization within the local delivery center.

The successful candidate will balance strategic cloud initiatives, operational management, cloud modernization programs, automation adoption, and organizational leadership while partnering closely with engineering, security, architecture, application, and infrastructure teams.

Key Responsibilities:

Cloud Engineering Leadership

• Lead cloud engineering teams responsible for the design, implementation, support, and optimization of enterprise cloud platforms.
• Establish and enforce cloud engineering standards, operational procedures, and governance frameworks.
• Drive cloud platform reliability, scalability, performance, and security.
• Oversee cloud infrastructure lifecycle management and modernization initiatives.
• Partner with architects and application teams to deliver cloud-native solutions.
• Ensure cloud services meet operational, compliance, security, and business requirements.
• Develop cloud roadmaps that align with business and technology strategies.

Cloud Operations & Platform Management

• Oversee cloud platform operations across production and non-production environments.
• Ensure operational excellence through proactive monitoring, observability, automation, and resiliency practices.
• Lead incident response and cloud service restoration activities.
• Drive continuous improvements to platform stability and operational efficiency.
• Manage cloud platform capacity planning, performance optimization, and resource utilization.
• Ensure effective backup, disaster recovery, and business continuity capabilities.

FinOps & Cloud Cost Optimization

• Establish cloud financial management practices.
• Monitor cloud consumption, budgets, and spending trends.
• Drive cost optimization initiatives through rightsizing, automation, and resource governance.
• Partner with Finance and Technology leadership to improve cloud investment efficiency.
• Develop executive reporting for cloud utilization and financial performance.
• Implement tagging, chargeback, and showback governance models where applicable.

DevOps, Automation & Platform Engineering

• Promote Infrastructure as Code (IaC) practices using tools such as Terraform and CloudFormation.
• Lead automation initiatives that reduce manual operational activities.
• Support CI/CD pipeline integration and platform automation strategies.
• Improve deployment velocity while maintaining platform stability and compliance.
• Drive self-service cloud capabilities and platform engineering practices.
• Champion AIOps, observability, and operational intelligence initiatives.

Security & Compliance

• Partner with cybersecurity teams to maintain secure cloud environments.
• Ensure compliance with enterprise security standards and regulatory requirements.
• Oversee vulnerability remediation and cloud security posture initiatives.
• Support audit readiness and compliance certifications.
• Implement cloud governance controls and policy enforcement.

Site Leadership Responsibilities

Organizational Leadership

• Serve as the senior technology leader for the local site.
• Act as a liaison between global technology leadership and local teams.
• Foster a collaborative, high-performing, and inclusive work environment.
• Support organizational communications and leadership engagement activities.
• Lead site-level initiatives supporting company culture and employee experience.

Talent Management

• Recruit, develop, and retain top cloud engineering talent.
• Establish career development frameworks and technical growth plans.
• Conduct performance management and succession planning activities.
• Mentor future engineering leaders and technical specialists.
• Drive employee engagement and professional development programs.

Site Operations & Governance

• Participate in local leadership forums and business reviews.
• Support workforce planning and organizational growth strategies.
• Ensure appropriate staffing, skills alignment, and operational readiness.
• Represent the technology organization during site visits, executive reviews, and customer engagements.
• Promote consistency with global engineering and operational practices.

Key Requirements:

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
• Equivalent combination of education and relevant experience may be considered.

Experience

• 8+ years of experience in cloud engineering, infrastructure engineering, or platform operations.
• 3+ years of leadership experience managing cloud or infrastructure engineering teams.
• Experience managing enterprise-scale AWS and/or Azure environments.
• Experience leading globally distributed teams.
• Experience supporting large-scale cloud transformation initiatives.
• Experience working with offshore or multi-site delivery organizations preferred.

Preferred Certifications

Cloud Certifications

• AWS Certified Solutions Architect Professional
• AWS Certified Advanced Networking
• AWS DevOps Engineer Professional
• Microsoft Azure Solutions Architect Expert
• Azure Administrator Associate
• Google Professional Cloud Architect

Leadership & Process Certifications

• ITIL Foundation or higher
• FinOps Practitioner
• Certified Scrum Master (CSM)
• SAFe Leadership Certifications

Technical Skills

Cloud Platforms

• AWS
• Microsoft Azure
• Google Cloud Platform (Preferred)

Infrastructure & Automation

• Terraform
• CloudFormation
• Ansible
• Kubernetes
• Docker
• GitHub Actions
• Jenkins

Monitoring & Observability

• Datadog
• Dynatrace
• Splunk
• CloudWatch
• Azure Monitor
• New Relic

Service Management

• ServiceNow
• Incident Management
• Problem Management
• Change Management
• Capacity Management