PwC

Consulting - Associate - Front Office Transformation

Jakarta, Indonesia (city only)

Full-time

First seen by offpeak October 21, 2026

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Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Associate

Job Description & Summary

Front Office Transformation's practice works with clients to provide unparalleled industry insight, functional and business expertise. We are a group of professionals passionate about helping businesses re-imagine and deliver the ideal Customer experience. We do this by leveraging behavioural economics and human-centred design grounded in commercial reality.
Our Customer consulting practice spans the whole range of clients’ commercial capabilities ranging from strategy through business model design to execution. As a part of our practice, you will help our clients have the appropriate business model for the digital age such as aligning strategy, data, people, process and technology.
We are seeking to add talent who can both lead engagements and work collaboratively across multiple teams, to deliver Customer work for clients across South East Asia. Our focus areas are Customer & Digital Strategy, Marketing Strategy, Sales & Distribution, Service & Engagement, Pricing & Profitability.

About the Role

As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Invite and provide evidence-based feedback in a timely and constructive manner
Share and collaborate effectively with others
Work with existing processes/systems whilst making constructive suggestions for improvements
Validate data and analysis for accuracy and relevance
Follow risk management and compliance procedures
Keep up-to-date with technical developments for the business area
Communicate confidently in a clear, concise and articulate manner, verbally and in written form
Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms
Uphold the firm’s code of ethics and business conduct

About you

Penultimate year university students in good standing from reputable universities
Excellent academic and co-curricular achievement record
A results-oriented self starter who can work in teams, is resourceful, is willing to think laterally and out of the box
Ability to work independently and effectively under pressure, and be highly adaptable in a dynamic environment
Excellent analytical and communication skills
Familiarity with Microsoft office
Economics, business, and psychology majors are preferred but students with other degrees are also welcome to apply
Fluency in other languages is an added benefit

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date