Case Management Social Worker

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

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Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. 

As a Case Management Social Worker, you will be responsible for coordinating the care and services of patients through comprehensive psychosocial assessments, supportive counseling and linkage to community resources. This role involves intervention with individuals experiencing complex psychosocial or discharge planning challenges, provision of crisis intervention for patients and families, and facilitation of safe, effective transitions of care for high-risk patients.

When you join our team, you will be part of a supportive caregiver family that will be united in shared values and a purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

This is a regular PRN position, with caregivers working days between 8:00 a.m. – 4:30 p.m.

A caregiver who excels in this role will:

• Coordinate the care and services of select patients.  

• Intervene with patients who have complex psychosocial and discharge planning needs.  

• Conduct detailed psychosocial assessments and coordinate with community resources and supportive counseling.  

• Offer crisis interventions to patients and families with psychosocial needs and facilitate the transition of care for high-risk patients facing barriers to care. 

• Manage all aspects of discharge planning for assigned patients in order to ensure a timely discharge and provide appropriate connection with post-discharge care providers. 

• Work with families exhibiting complex family dynamics. 

• Communicate with interdisciplinary team regarding the discharge planning status of all patients that are referred. 

• Educate patients, families and physicians regarding post-acute options and address freedom of choice and financial concerns. 

• Conduct initial and ongoing psychosocial assessment and interventions and make treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes. 

• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues. 

• Advocate for patients and families by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse and sexual assault. 

• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community. 

• Meet core social work competencies and adhere to regulations. 

• Remain current with regulations which impact the care of patients and regulatory compliance. 

• Promote individual, professional growth and development and meet mandatory and continuing education requirements. 

• Serve as a preceptor, mentor, and resource less experienced caregivers and represent the department on committees. 

Minimum qualifications for the ideal future caregiver include:

• Master’s degree in social work (MSW) or Master of Science in Social Administration (MSSA)

• Current state licensure as a Social Worker (LSW, LISW or LISW-S)

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross

• Valid Ohio Driver’s license upon hire

• Proof of automobile insurance coverage with $100,000/$300,000 coverage upon hire

Preferred qualifications for the ideal future caregiver include: 

• Certification as a Case Manager within one year of eligibility from an approved professional organization

• Three years of experience in a healthcare system that includes exposure to and experience in pre- and post-acute care 

• Care Management/Social Work experience

• Knowledge of community resources

• Previous inpatient care management experience

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to communicate and exchange accurate information

• Ability to work with physical records, such as retrieving and filing.  Ability to operate a computer and other office equipment.

• Ability to travel throughout the hospital system.

• Requires normal or corrected hearing and vision to normal range.

• In some locations ability to lift up to 10 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.