Flex Associate

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. 

What This Position Is All About:

Flex Associates are responsible for driving sales and profit in their identified area of business and supporting the overall store performance during periods when regularly scheduled full-time and part-time associates are not available due to planned absences such as vacation, or unplanned absences such as illness. Flex Associates may also be utilized and assigned when fluctuations in business activity necessitate supplemental workers.The Flex Associate is responsible for delivering an exceptional customer and upholding our reputation as the premier luxury-value destination experience by keeping the store environment organized and ready for customers and by offering friendly efficient service.

Who Are You:

• Customer champion who provides a personalized shopping experience

• Driven sales professional who meets and exceeds performance targets and upholds service standards

• Passionate and enthusiastic fashion expert with an outstanding work ethic 

• Expert communicator with the special ability to build strong internal and external relationships

You Also Have:

• High school diploma or equivalent

• Experience in a retail, customer service, or sales environment 

• Proven sales track record and results driven mindset

• Competitive drive and entrepreneurial confidence to succeed

• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships

• Thorough knowledge of the fashion industry and a passion for sharing your expertise 

• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes

• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

• Flexibility to work evenings, weekends and public holidays 

As The Flex Associate, You Will:

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires

• Be familiar with store inventory to provide customers with best product knowledge

• Consistently greet customers and educate them on current promotions

• Foster repeat business by building relationships with customers and promoting the Saks credit card

• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards

• Resolve customer issues through aligning to the core values of trust, integrity and respect

• Achieve individual and store goals for sales, customer acquisition and loyalty program participation

• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed

• Complete the markdown process with urgency and accuracy in accordance to company standards

• Participate in store programs and selling events

• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards

• Adhere to Asset Protection control and compliance procedures

• Support the store’s shortage and theft awareness program through reporting methods provided by the company 

• Efficiently complete tasks or special projects assigned by store leadership

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win

• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers

• A culture that promotes a flexible work environment 

• Benefits package for all eligible full-time employees (including medical, dental and vision)

• An amazing associate discount and other exciting perks

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks OFF 5TH  welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment 
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.