Manager, Quality & Patient Safety (Ambulatory Clinician)

We are so glad you are interested in joining Sutter Health!

Organization:

Position Overview:

Job Description:

EDUCATION:

• Bachelor's degree in Management, Public Health, Nursing, Business Administration, Organizational Leadership, or a related field
• Equivalent education and/or experience may be considered

CERTIFICATION & LICENSURE:

• RN – Registered Nurse (California)
• MD – Medical Doctor
• PharmD – Pharmacist
• PA – Physician Assistant
• NP – Nurse Practitioner

TYPICAL EXPERIENCE:

• 8 years of recent, relevant experience

SKILLS AND KNOWLEDGE:

• Operations, leadership, critical thinking, analysis, teaching, facilitation, coaching, mentoring, and project management skills
• Knowledge of population health management practices, policies, programs, initiatives, and functions
• Ability to train staff in quality improvement and performance improvement methodologies
• Strong written and verbal communication skills, including presentations and performance improvement reporting
• Ability to collaborate effectively with physician leadership, providers, and operational leaders
• Strong problem-solving skills with the ability to develop and implement effective solutions
• Experience evaluating staff performance, identifying development needs, and addressing performance concerns
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), Epic, and Midas
• Ability to develop, implement, and ensure adherence to department policies and procedures
• Strong organizational skills with the ability to manage multiple priorities and deadlines independently
• Excellent customer service skills
• Ability to compile, analyze, summarize, and present complex data and prepare executive-level reports and summaries
• Ability to manage confidential and sensitive information with professionalism, tact, and discretion
• Ability to thrive in a fast-paced environment and work effectively with individuals at all organizational levels
• Experience leading safety, quality, and clinical effectiveness initiatives with a high degree of independence
• Experience leading cross-functional projects, including stakeholder management, resource allocation, and project execution
• In-depth knowledge of applicable regulations and compliance requirements
• Experience with process improvement methodologies such as Lean and process transformation
• Knowledge of ambulatory quality metrics and programs, including HEDIS, IHA, CMS, ACOs, and other quality measurement frameworks
• Experience preparing and presenting data-driven recommendations to leadership
• Ability to balance strategic initiatives while maintaining operational excellence

Job Shift:

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Weekend Requirements:

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Employee Status:

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.