EMS Information Systems Coordinator

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Previously demonstrated knowledge of Process Improvement initiatives as they relate to pre-hospital care.
• Experience working in a team environment.
• Knowledge of and ability to install, maintain and repair all EMS technological hardware and software.
• Previously demonstrated good organizational and communication skills both written and verbal.
• Enjoys reputation by peers of being skillful and knowledgeable in EMS.
• Valid Drivers License with driving Record free of un-insurable violations

Preferred Qualifications:

• Paramedic with ability to attain New Mexico licensure.
• Ability to be self-directed and motivated to work on own.
• 1-year experience with SJRMC EMS as a lead paramedic.
• Experience with ImageTrend applications.
• Experience with EMS billing.
• Experience with computer hardware maintenance.
• Experience with Windows desktop server operating systems.
• Experience with SQL server

Duties and Responsibilities:

• Field Data Systems administrator for mobile data network, patient care reporting system, mobile data terminals, and Automatic Vehicle Location system (AVL).
• Support staff, including training in their use of above systems.
• Support department process improvement initiatives through data gathering, analysis and reporting.
• Collect and report NEMSIS required data.
• Support hardware and software needs of EMS billing department.
• Collaborate with other first response agencies within catchment area.
• Liaison to Consolidated Communications Center for all interoperability technical issues.
• Data reporting of service statistics for SJRMC Senior Management, Medical Direction and Oversight Committee.
• Troubleshoot and maintain all EMS related Information Systems.
• Responsible for department computer software/hardware setup/deployment/networking as it pertains to EMS-specific systems listed above.
• Knowledge and proficiency in operating SQL Server, Crystal Reports, MS Access, Excel, etc.
• Travels throughout San Juan County to EMS stations to support Information System needs at each site.
• Must work on call/odd hours as needed to troubleshoot EMS service’s Information Systems.
• Involved in all aspects of department Information System strategic planning and purchasing.
• Ability to work on ambulance/automotive wiring and power systems for installation and maintenance of hardware.
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:

                                                     Safety, Courtesy, Effectiveness, and Stewardship

• Other duties as assigned