Produce - Clerk

Job Title:                     Produce Clerk

Department:              Produce

Reports To:                 Produce Manager

FLSA Status:                Nonexempt

Essential Duties and Responsibilities

The Produce Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Stocks shelves in the produce department
• Washes, cuts, peels, wraps, and prepares fruit for stocking.
• Stamps, marks, or tags price on merchandise.
• Ability to know the various types of produce, where they come from, how they grow, how they are prepared, and their life span.
• Ability to understand and use scales.
• Builds business by maintaining excellent customer service and creating repeat business.

Customer Service Skills (15 Second Service policy)

All Produce Clerks must acknowledge and/or greet customers within the first 15 seconds of the customer’s arrival. Customers are to be greeted and/or acknowledged while waiting at a counter, or as they are passed on the sales floor. The “Seven Points to Extraordinary Service” are to be fully executed by Produce Clerks at all times.

Education and/or Experience

High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

While performing the duties of this job, Produce Clerk are regularly required to stand; walk; use hands; talk to hear; and taste or smell. Produce Clerks are frequently required to reach with hands and arms. Produce Clerks are occasionally required to stoop, kneel, crouch, or crawl and frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.