JPMorgan Chase

Senior Product Delivery Associate- Loan IQ

500 Stanton Christiana Rd, Newark, DE 19713

Full-time

First seen by offpeak October 21, 2026

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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Wholesale Lending Services Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Strong analytical and problem-solving skills, with the ability to use data to identify issues, evaluate options, and support informed decision-making
Demonstrated data literacy, including the ability to interpret product, operational, and delivery metrics and translate insights into actionable recommendations
Ability to synthesize customer, stakeholder, and operational feedback into clear priorities and delivery actions
Strong communication and stakeholder management skills, with the ability to influence across functions and levels

Preferred qualifications, capabilities, and skills

Developed knowledge of the product development life cycle design thinking, and data analytics and experience supporting complex financial services, lending, loan servicing, or accounting platforms
Experience working with highly integrated platforms involving real-time and batch interfaces, operational workflows, controls, and regulatory requirements
Ability to apply strategic and systems-level thinking to evaluate product delivery impacts across business processes, technology platforms, customer experience and familiarity with automation, AI-enabled productivity tools, reporting dashboards, or analytics platforms used to improve delivery execution and operational performance
Demonstrated ability to balance tactical execution with strategic product thinking, especially in complex, regulated, and technology-enabled environments
Demonstrated learning agility—a track record of quickly ramping on new domains, tools, or technologies and applying them to deliver measurable outcomes
Demonstrated ability to quickly learn, adopt, and apply new AI-enabled tools to improve productivity, quality, and decision-making in day-to-day work.
Proven track record of translating evolving AI capabilities into practical workflows—using sound judgment, strong data literacy, and appropriate controls to ensure responsible use.