Executive Director – Cloud Service Provider (CSP) Strategy & Executive Governance

As an Executive Director within Infrastructure Platforms Client Solutions (IPCS), you will represent and consolidate business demand for strategic Cloud Service Providers (CSPs), bringing together priorities across lines of business and Enterprise Technology to establish a clear vision for provider engagement and investment. Your strategic planning, analytical reasoning, and stakeholder management skills will enable you to translate diverse business needs into enterprise priorities, align provider capabilities to those needs, and support strategic investment and commercial decisions. You will build strong relationships across business, technology, and vendor stakeholders to reduce fragmented engagement and drive greater consistency, leverage, and value from the firm’s CSP partnerships.

Job responsibilities

• Develop a consolidated view of client and line-of-business demand for strategic CSPs, bringing together Voice of Customer, client strategy, service needs, and Enterprise Technology priorities to inform enterprise decisions

• Establish prioritization mechanisms that translate diverse business and technology needs into clear strategic CSP priorities, outcomes, and investment opportunities

• Advise on strategic CSP solutions and investment opportunities, evaluating business needs against provider capabilities, roadmaps, and commercial considerations to identify the most effective and cost-efficient approaches

• Foster strong relationships across lines of business, technology teams, and strategic CSPs, coordinating cross-functional engagement and reducing fragmented or duplicative provider interactions

• Partner with Vendor Governance, Sourcing, Finance, Engineering, and other stakeholders to bring client demand, dependencies, risks, and trade-offs into vendor, investment, and commercial decisions

• Drive accountability for strategic CSP priorities through mechanisms that track commitments, escalations, adoption, outcomes, and realized client value

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.

• Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills 

• 7+ years of experience or equivalent expertise in strategic technology partnerships, cloud strategy, client or business demand management, or enterprise-scale technology programs

• Demonstrated proficiency in synthesizing complex business and technology needs, establishing prioritization mechanisms, and translating demand into clear strategic priorities and outcomes

• Advanced analytical reasoning and commercial acumen, applying data-driven analysis to evaluate provider capabilities, strategic opportunities, dependencies, risks, business value, investment considerations, and cost optimization opportunities

• Proven ability to lead through ambiguity, manage complex cross-functional dependencies, and drive alignment across business, technology, and vendor stakeholders

• Advanced expertise in executive communication and stakeholder management, establishing productive relationships and influencing strategic investment and provider outcomes

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

• Experience owning strategic partnerships with hyperscalers (AWS, Azure, GCP) at enterprise scale

• Strong cloud financial management/FinOps background (unit economics, chargeback/showback, TCO modeling, cost optimization)

• Commercial negotiation experience (MSAs/SOWs, pricing constructs, commit programs, credits, licensing, risk clauses)

• Knowledge of cloud governance and risk domains (security, resiliency, data controls, regulatory expectations)

• Experience building executive governance forums (QBRs/MBRs), KPI/OKR frameworks, and value realization reporting

• Familiarity with cloud operating models and platform product management (landing zones, shared services, service catalogs)

• Strong program/portfolio management credentials (e.g., PMP, SAFe/Lean portfolio, ITIL)s.