Program Coordinator

Job Description:

The Department of Public Safety and Emergency Management’s (DPSEM) Program Coordinator provides operational and programmatic support for community engagement and outreach initiatives. This individual plays a key role in coordinating and implementing community-building initiatives among students, staff, and community members that promote a deepening sense of belonging, trust, and connection with the department. In carrying out these responsibilities, this individual works to improve community empowerment, community-police relations, transparency, and accountability. The Coordinator supports the Director of Advocacy, Engagement, and Communications by organizing events and programs, managing outreach and communications, and carrying out day-to-day administrative tasks.

Major Responsibility:  Facilitate programming and advocacy initiatives:

• Coordinate and implement DPS events and programs, including the MET High School internship program, etc.
• Carry a portfolio of managing at least two programs/events that engage with the student population
• Provide logistical support in coordinating meetings, managing the department engagement calendar, as well as logistics for programs (taking meeting minutes, event set-up, food, location, securing guest speakers, emailing and posting flyers around campus, and photography)Conduct outreach and identify student groups and departments for future partnerships
• Support the development of opportunities for partnerships by engaging community organizations, community leaders, youth, and other stakeholders in Providence.
• Supervise student assistants and manage assignments that support department success, such as distribution of printed and electronic materials; other clerical needs; general event supportRepresent the team at events and programs, with a willingness to train and serve as an instructor for courses 
• Research different topics of importance, such as policing, community relations, accountability, safety, and resources for survivors of crime
• Attend and participate in on and off-campus working groups

Major Responsibility:  Support the department’s communications efforts:

• Assist the Director with communications projects as needed
• Draft the community newsletter, including gathering content and growing audiences
• Manage department social media accounts
• Assist with the design of graphic materials, including event posters, recruitment materials, safety information, maps, and pamphlets
• Maintain website updates
• Support public information and transparency initiatives, including the DPS Community Survey, complaint forms, and other feedback mechanisms
• Create PowerPoints and other tools for presentations

Major Responsibility: Data Collection and Dissemination:

• Manage the registration system and track attendance metrics for department events, programs, and training courses.
• Maintain and audit the monthly inventory of department materials, outreach supplies, and promotional items
• Monitor, analyze, and report on social media and website analytics to evaluate the reach and effectiveness of digital communication strategies
• Assist with implementing digital and in-person strategies to collect feedback, recommendations, and input from community members
• Assist with gathering and collecting data for annual reporting and CALEA accreditation

Decisions free to make:

• Responding to inquiries regarding programs and concerns from community members
• Manage and adjust the program calendar, schedule routine meetings, and coordinate logistics for events or workshops
• Resolve minor, day-to-day concerns with program participants, vendors, or venues using established procedures

Decisions that depend on position’s advice:

• Making modifications to program curriculum, eligibility criteria, project timelines, etc.
• Issuing public-facing materials and communications
• Budget expenditures

Dimensions:

• Engagement and programming for the University’s approximately 10,000 students and 4,000 staff/faculty regarding personal and public safety issues.
• Working with the Director, publicize department events and programs creating and utilizing a variety of marketing tools
• Working with staff and faculty to create and maintain relationships with University/community partners and area organizations and provide coordination for partnership programming
• Working with staff and students, initiate meetings and manage logistics; execute communications to involved parties
• Supervise student assistants and manage assignments that support department success such as distribution of printed and electronic materials; other clerical needs; general event support
• Use practical and mature judgment to resolve low to medium level conflicts or issues as they arise

Job Qualifications and Competencies:

Education and Experience:

• Bachelor’s Degree preferred, plus 2- 3 years of relevant experience, or an equivalent combination of education and experience. Knowledge of higher-education or non-profit setting is highly desirable.

Job Competencies:

• Strong project management, organizational skills, and event planning experience
• Keen attention to detail
• Must have the ability to think critically and creatively
• Demonstrated ability to effectively communicate, collaborate, and connect with people with various backgrounds, identities, and lived experiences.
• Strong listening, oral, and written communication skills.
• Computer skills/experience in: Microsoft Office Suite, Google Suite, and Social Media.platforms
• Must be flexible and able to adapt in a changing and emergency -service centered environment and able to meet time-sensitive deadlines.
• Understanding and familiarity of issues regarding policing and groups from diverse populations, particularly from BIPOC, LGBTQ+, undocumented, first-generation college, low-income, and international communities
• Experience in outreach, marketing, or grassroots/community organizing
• Familiarity with programs like Canva, Adobe, Qualtricsor Mailchimp a plus.
• Evenings, weekends, and holidays may occasionally be required.
• All offers are contingent on the successful completion of a criminal background check and education verification.

All offers of employment are contingent upon consent to criminal background screening and education verification with results satisfactory to Brown

Benefits of Working at Brown:

Please review additional information on the Benefits of Working at Brown.

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Submission Guidelines:

The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.

Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.

Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.  

This position is not eligible for visa sponsorship.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

Brown is an E-Verify Employer.

EEO Statement:

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.