VP - ACH Product Manager

Job Description

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service. 

Accountabilities

• Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
• Response to customer inquiries, resolution of issues, and provision of guidance on product usage.  .
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
• Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join Barclays as a VP - ACH Product Manager, where you will maximize the value of Barclays' real-time payments portfolio by defining a clear product vision, developing and prioritizing the product roadmap, and delivering innovative payment solutions that support the evolving needs of Corporate Banking clients.

You will be accountable for the end-to-end lifecycle management of Barclays' instant payment capabilities, including The Clearing House RTP Network and the Federal Reserve's FedNow Service. You will serve as the voice of the customer and business while working closely with Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales, and industry stakeholder to support broader payment modernization objectives.

To be successful as a VP - ACH Product Manager , you should have:

• Deep understanding of ACH payments, domestic payment processing, and corporate treasury workflows.
• Strong knowledge of NACHA Operating Rules, ACH network requirements, return processes, and exception handling.
• Comprehensive understanding of Payments products including ACH, Wire, Check, RTP/FedNow, and related client workflows.
• Knowledge of payments connectivity standards including NACHA file formats, APIs, host-to-host connectivity, and ISO 20022 initiatives.
• Financial services experience with strong knowledge of Corporate Banking and Transaction Banking products.
• Proven track record of owning and delivering strategic product initiatives.
• Experience developing and managing product roadmaps and product backlogs.
• Strong understanding of Agile methodologies, design thinking, and modern product management practices.
• Strong analytical, commercial, and problem-solving capabilities.
• Excellent stakeholder management and influencing skills.
• Strong communication and presentation abilities.
• Ability to manage multiple priorities in a highly regulated environment.

Some other highly valued skills may include:

• Experience managing ACH products within a large transaction banking or corporate banking environment.
• Knowledge of instant payments, payment modernization initiatives, and emerging payment rails.
• Experience working with FinTechs, ERP providers, treasury workstations, and digital platforms.
• Familiarity with APIs, embedded finance, and modern payment infrastructures.
• SAFe (Scaled Agile Framework) certification.
• Project and change management expertise.
• Experience developing product business cases, pricing strategies, and financial models.
• Understanding of AML, sanctions, fraud management, operational resiliency, and third-party risk frameworks.
• Knowledge of RTP, FedNow, and future payment ecosystem developments.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in New York, NY.

Minimum Salary: $155,000

Maximum Salary: $200,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

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