University Physicians' Association
Patient Service Rep - Lakemoor Family Physicians
3114 Alcoa Highway, Knoxville, TN 37920
$16–$18/hr (as posted)
First seen by offpeak October 20, 2026
See your drive time Apply on University Physicians' Association's site
Description
University Physicians Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for LAKEMOOR FAMILY PHYSICIANS. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Full benefit package available - Including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Critical Illness, 401(k) with company match and immediate vesting, Life Insurance, EAP, Critical Illness, and more!
Requirements
- 6-months to 1-year previous medical experience.
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.