Leave and Accommodations Administrator

Leave and Accommodations Administrator

Schedule

The working schedule for this position is Monday - Friday, 9AM -5:30PM with Saturday and Sunday off.

Who We Are

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. 

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary

The Leave & Accommodation Administrator is responsible for administering and coordinating the organization’s employee leave and workplace accommodation programs. This position serves as a primary resource to employees, and managers, regarding leave, accommodation, and return-to-work matters.

The Administrator manages employee leave and accommodation cases in accordance with applicable federal, state, and local requirements, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Pregnancy Discrimination Act/Title VII, USERRA, New York Paid Family Leave (PFL), New York Disability Benefits (DBL), Paid Prenatal Leave, Workers’ Compensation, New York State and New York City Human Rights requirements, NYC Protected Time Off, and other applicable programs.

The ideal candidate is able to manage cases independently, explain complex requirements clearly, maintain confidentiality, exercise sound judgment, and keep accurate records and deadlines.

Required Qualifications: 

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Psychology, or a related field preferred; equivalent relevant experience may be considered.
• 5 years of experience in leave administration, absence management, employee accommodations, benefits administration, HR operations, and employee relations required.
• Demonstrated ability to independently manage leave and accommodation cases from initial request through return to work.
• Strong working knowledge of FMLA, ADA, PWFA, Pregnancy Discrimination Act/Title VII, USERRA, NY Paid Family Leave, NY Disability Benefits, Paid Prenatal Leave, Workers’ Compensation, NY Human Rights Law, NYC Human Rights Law, and NYC Protected Time Off.
• Experience with continuous, intermittent, and reduced-schedule leaves.
• Experience facilitating or supporting the ADA/PWFA interactive accommodation process.
• Knowledge of applicable lactation and pumping protections, including the FLSA/PUMP Act.
• Strong computer literacy and experience with HRIS systems and Microsoft Office, particularly Excel, Word, Outlook, and Teams.
• Excellent written and verbal communication skills and the ability to explain complex policies and requirements clearly.
• Strong organizational skills, attention to detail, sound judgment, and the ability to prioritize multiple deadlines.
• Ability to maintain confidentiality and handle sensitive medical and employee information appropriately.
  

Benefits

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. 

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Please use this link for more details on our benefits package.

Essential Job Functions:

• Manage the full lifecycle of employee leaves from initial request through return to work, including continuous, intermittent, and reduced-schedule leaves.
• Determine employee eligibility for applicable federal, state, local leave programs and ensure required notices and documentation are completed timely.
• Administer FMLA, Paid Family Leave, disability leave, Workers’ Compensation, parental leave, military leave, and other protected leaves to ACC staff.
• Manage reasonable accommodation requests under the ADA, PWFA, and applicable New York State and New York City requirements, including facilitating the interactive process.

Other Responsibilities:

• Coordinate leave of absences with employees, managers, insurance carriers, and third-party leave administrators.
• Review and track certifications, recertifications, restrictions, accommodation documentation, leave extensions, and return-to-work documentation.
• Coordinate pregnancy-related leave and accommodations, including, New York Paid Prenatal Leave, FMLA, PFL, disability benefits, parental leave, and other applicable protections.
• Coordinate Workers’ Compensation-related absences and return-to-work processes, including transitional or modified work arrangements when appropriate.
• Monitor changes to federal, state, and local leave and accommodation requirements and recommend updates to policies, procedures, forms, and employee communications.
• Conduct periodic audits of leave and accommodation records to ensure regulatory compliance, and opportunities for process improvement.
• Maintain accurate and confidential records in ADP and other tracking systems.
• Prepare reports regarding leave utilization, case status, trends, compliance, and return-to-work activity.
• Recommend, maintain and support the development, revision, and implementation of leave and accommodation policies, procedures, tracking tools, and employee resources. 
• Partner with Payroll and Benefits to ensure accurate benefit deductions, pay treatment, and benefit continuation during leave.
• Support HR leadership with audits, reporting, special projects, and process-improvement initiatives.
• Maintain a high level of confidentiality when handling medical and other sensitive employee information.
• Complete other duties as assigned by the supervisor.

Preferred Qualifications: 

• Experience working with third-party leave administrators and insurance carriers preferred.
• SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CLMS, or comparable certification preferred.

Work Environment

This role is hybrid but is based at ACC’s NYC Headquarters, our administrative office at 11 Park Place in lower Manhattan, with an expectation to be in the office 2 days per week or as needed. The position also requires willingness to travel to ACC’s five Animal Care Centers across the five boroughs. Because ACC houses hundreds of animals across its facilities at any given time, visits to our Care Centers involve exposure to fur, odors, and other airborne particles.

ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. 

Reports to: Senior Manager, Payroll and Benefits

Overtime: This is a salaried position and is not eligible for overtime.